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1 4.6 Customer is responsible for providing one or more qualified System Administrators as <br /> described in Section 5. At least one of these System Administrators must be available at all <br /> times. <br /> ' Section 5 <br /> SYSTEM ADMINISTRATOR REQUIREMENTS <br /> ' 5.1 Each System Administrator must be certified by OSSI or Microsoft by completing the <br /> following: <br /> a. Operating System training by either OSSI or by a certified Microsoft training <br /> organization. This course work must include Administrating NT 4.0 Workstation, <br /> ' Administrating NT 4.0 Server, SQL 7.0 Administration and other courses determined at <br /> the installation planning session based on the experience of the individuals. <br /> ' b. Basic system administration training. OSSI course. <br /> c. System inquiry training. OSSI course. <br /> d. System data entry&modification training. OSSI course. <br /> 5.2 Each System Administrator must meet with an OSSI Project Management to review and <br /> sign OSSI's "System Administrator's Responsibilities Checklist". <br /> ' 5.3 Each System Administrator must be identified in an Attachment 1 properly signed by both <br /> Customer and OSSI. <br /> 5.4 Each System Administrator must be qualified to address, without the aid of OSSI; all <br /> problems relating to any hardware, software or operating system not directly associated <br /> with OSSI's software. <br /> 5.5 Calls received by anyone not identified in Attachment 1 are not covered by this agreement <br /> and are therefore subject to hourly fees, and are not subject to minimum Response Time. <br /> ' Section 6 <br /> FEES AND CHARGES <br /> ' 6.1 Customer shall pay OSSI its fees and charges based on the Attachment 2. Attachment 2 is <br /> attached to and is a part of this Agreement. Additional Software Orders may be signed with <br /> ' OSSI from time to time and will become a part of this agreement. OSSI reserves the right <br /> to change its Maintenance Fees from time to time, provided that no such change will be <br /> effective until at least 90 days after OSSI has given Customer written notice of such <br /> change. Fee changes will result from changes in (1) Software Prices, (2) Increases in the <br /> Application Software Support Agreement C- 7 <br />