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15 <br />10.1. FORCE MAJEURE. Neither Party will be liable for its non - performance or delayed performance if <br />caused by a Force Majeure. A Party that becomes aware of a Force Majeure that will significantly delay <br />performance will notify the other Party promptly (but in no event later than fifteen days) after it discovers <br />the Force Majeure. If a Force Majeure occurs, the Parties will execute a change order to extend the <br />Performance Schedule for a time period that is reasonable under the circumstances. <br />10.2. PERFORMANCE SCHEDULE DELAYS CAUSED BY CUSTOMER. If Customer (including its <br />other contractors) delays the Performance Schedule, it will make the promised payments according to the <br />Payment Schedule as if no delay occurred; and the Parties will execute a change order to extend the <br />Performance Schedule and, if requested, compensate Motorola for all reasonable charges incurred <br />because of the delay. Delay charges may include costs incurred by Motorola or its subcontractors for <br />additional freight, warehousing and handling of Equipment; extension of the warranties; travel; <br />suspending and re- mobilizing the work; additional engineering, project management, and standby time <br />calculated at then current rates; and preparing and implementing an alternative implementation plan. <br />Section 11 DISPUTES <br />The Parties will use the following procedure to address any dispute arising under this Agreement (a <br />"Dispute "). <br />11.1. GOVERNING LAW. This Agreement will be governed by and construed in accordance with the <br />laws of the State in which the System is installed. <br />11.2. NEGOTIATION. Either Party may initiate the Dispute resolution procedures by sending a notice <br />of Dispute ( "Notice of Dispute "). The Parties will attempt to resolve the Dispute promptly through good <br />faith negotiations including 1) timely escalation of the Dispute to executives who have authority to settle <br />the Dispute and who are at a higher level of management than the persons with direct responsibility for <br />the matter and 2) direct communication between the executives. If the Dispute has not been resolved <br />within ten (10) days from the Notice of Dispute, the Parties will proceed to mediation. <br />11.3 MEDIATION. The Parties will choose an independent mediator within thirty (30) days of a notice <br />to mediate from either Party ( "Notice of Mediation "). Neither Party may unreasonably withhold consent to <br />the selection of a mediator. If the Parties are unable to agree upon a mediator, either Party may request <br />that American Arbitration Association nominate a mediator. Each Party will bear its own costs of <br />mediation, but the Parties will share the cost of the mediator equally. Each Party will participate in the <br />mediation in good faith and will be represented at the mediation by a business executive with authority to <br />settle the Dispute. <br />11.4. LITIGATION, VENUE and JURISDICTION. If a Dispute remains unresolved for sixty (60) days <br />after receipt of the Notice of Mediation, either Party may then submit the Dispute to a court of competent <br />jurisdiction in the state in which the System is installed. Each Party irrevocably agrees to submit to the <br />exclusive jurisdiction of the courts in such state over any claim or matter arising under or in connection <br />with this Agreement. <br />11.5. CONFIDENTIALITY. All communications pursuant to subsections 11.2 and 11.3 will be treated <br />as compromise and settlement negotiations for purposes of applicable rules of evidence and any <br />additional confidentiality protections provided by applicable law. The use of these Dispute resolution <br />procedures will not be construed under the doctrines of laches, waiver or estoppel to affect adversely the <br />rights of either Party. <br />Section 12 DEFAULT AND TERMINATION <br />12.1 DEFAULT BY A PARTY. If either Party fails to perform a material obligation under this <br />Agreement, the other Party may consider the non - performing Party to be in default (unless a Force <br />Majeure causes the failure) and may assert a default claim by giving the non - performing Party a written <br />and detailed notice of default. Except for a default by Customer for failing to pay any amount when due <br />under this Agreement which must be cured immediately, the defaulting Party will have thirty (30) days <br />Motorola .CSA. revision. 10.22.12.doc 7 <br />Motorola Contract No. <br />