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— — — — <br /> . . <br /> 1 Overview <br /> 1.1 Executive Summary <br /> Orange County has made a significant investment in its facilities and the complex <br /> technical building automation systems which are critical to productive operations. <br /> This proposed service solution, our Service Agreement, will proactively serve to <br /> protect that substantial investment through a program of planned service tasks by <br /> our trained technical staff. <br /> This Service Agreement has been specifically developed to support your unique <br /> facilities,and the services provided herein will help you in achieving your goals. <br /> A summary of the service program developed by Orange County and Siemens is listed <br /> below: <br /> Building Automation System Services <br /> • Factory System Maintenance&Energy Optimization Program <br /> • Public Works'Siemens Database Server <br /> • Richard L. VVhitted Human Services Center <br /> • Office Building <br /> • Library <br /> • Animal Services Center <br /> • Justice Facility <br /> • Apogee Insight Software Updates—Server&Client <br /> • Online/Remote System Support&Diagnostics <br /> • Onsi1e Operator Training Program—Quarterly 4 Hour Sessions <br /> • Classroom Training with Hands-On Labs-2 Class Seats <br /> • Onsite Energy Management/Building Automation Specialist Flextime <br /> General Services <br /> • Priority Based Emergency Phone&Online Response 24/7/365 <br /> • Priority Based Emergency Onsite Response Z4/7/365 <br /> • Dedicated Service Program Manager&Service Technician Team <br /> • Service Program Log Book Q Written Reports of All Services Performed <br /> • Service Program Labor Discount Up to 2U96 off Standard Rates <br /> • Service Program Material Discount'Additional JO%off Siemens List <br /> Siemens Industry, Inc. February 22.2O12 Page <br />