Agenda - 02-01-2013 - Agenda - Laserfiche WebLink

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crowing roosters, cat sheltering, etc. Also, staff is receptive and responsive to resident concerns in its own right (e.g., the issue of deer hunting with dogs in northern Orange) and uses the department's webpage to routinely report on service delivery in all areas of operations. 2013 UPDATE from Health Department • Administers Customer Satisfaction Surveys. • Maintains various coalitions, task forces and committees in which agencies and residents discuss and act upon health - related community issues. • Active Social Media presence: Twitter, and Facebook • Community Health Assessment: Every four years, the department engages the community through surveys, focus groups and listening sessions — data is reported back to residents in face -to -face meetings and a final report. 2013 UPDATE from Solid Waste Management • Monthly call -in radio show on WCOM 103.5 FM • Daily responses to incoming emails on `public email' (average about 10 per week) • Monthly e- newsletter to 2,500 subscribers and growing with responses from recipients • Ongoing: public and school presentations, landfill tours, compost workshops, work with UNC students through Institute for Environment capstone projects, monthly newspaper articles on solid waste, presence at large public events to provide recycling and info table brings dialogue and questions, public input sessions for triennial solid waste plan • Multi- jurisdictional Solid Waste Advisory Board provides public forum for citizens input • New County Public Information Officer and Solid Waste Staff collaborating on various opportunities to improve communication and information dissemination • Lectures and Tours for visiting international groups including Kosovo, China and Kazakhstan 2013 UPDATE from Information Technologies • BOCC Meeting Support • Email Services • Website Services • VoIP Services, e.g., DSS Switchboard, Revenue Call Center