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<br /> <br /> <br />Techn®«®¦¸ )­µ¤²³¬¤­³ /¯¯®±³´­¨³¨¤² <br /> <br /> <br />$¤²¢±¨¯³¨®­ ®¥ )­¨³¨ ³¨µ¤² <br />02)/2)49 ,%6%, /.% <br /> <br />Staffing Needs within IT Department: <br />There is a clear need for additional staff within the IT Departm <br />operate as a high-performing organization, sufficient staff is required to complet <br />manner, as well as maintain operational level support. Without increasing the staff in <br />department, many of the projects requested and recommended in th <br />implement. Key positions needed in the IT department include: 4 Senior Systems Analysts, 1 <br />Applications Division Manager, 1 Network Engineer, and 1 GIS Addressing Coordinator. Additional <br />detail on these needed positions can be found in Appendix C. <br />One noted process area of improvement within IT staffing can be a key <br />Business Relationship Manager roles within the Information Techn <br />specific IT staff will rotate between departments to assess busi <br />knowledge of daily operations, and partner with departmental staff to create technical solutions and <br />enhancements to operational, tactical, and strategic issues. Es <br />Managers will assist in developing proactive solutions to busine <br />the often reactive process used currently. The adoption of this model <br /> <br /> <br />Information Technology Governance Structure: <br />IT Governance is becoming an increasingly important topic in the public sector. The rol <br />governance is to ensure that IT is aligned with the business and <br />measured, its resources properly allocated and its risks mitigatThe IT Governance Council is not <br />directly involved with traditional maintenance and infrastructur <br />various competing demands for IT staff time and IT investment do <br />departmental IT projects. For example, the Governance Council would assess all IT project requests <br />from various departments during the budget process and then make <br />and project prioritization (related to IT staff commitments) in of <br />the County as a whole, not the individual desires of competing d <br />The IT Governance structure should be established by the IT Depar <br />ensure that senior management is involved in the Governance procGovernance <br />30 <br /> <br /> <br />