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/¯¤± ³¨®­ « %·¢¤««¤­¢¤ Foundation <br />As service-aligned IT evolves in Orange County, the County IT Department wi <br />foundation of operational excellence, as outlined in the followintly <br />service-aligned IT model. <br /> <br />Provide Excellent Leadership Ensure Strategic Use Education Decision Support <br />Customer Service of Technology <br />Insure stable and Set technology Ensure software Ensure users Assist County <br /> <br />productive direction and purchases and are properly departments in <br />technology standards development are trained on assessing <br />environment that based on consistent with essential software <br />supports service aligned existing technologies purchases <br />departments in investment technology <br />the performance methodology standards <br />of their missions <br />Respond to Staff the Ensure support for Provide Evaluate buy <br /> <br />requests for County IT enterprise tutorials for vs. build <br />service within Governance solutions self-paced software <br />specified Committee learning solutions <br />timeframe <br />Provide Develop a Determine Make e-Ensure <br /> <br />deliverables vision for interface learning contractual <br />within promised technology in requirements to opportunities standards of <br />timeframes the County existing systems available support <br />Defining clear Facilitate Identify emerging Provide Assist <br /> <br />scope of organizational technologies documentation departments in <br />expectations process which will meet for key management <br />with end users improvements processes and service <br />needs delivery <br />Assist end users <br /> <br />in identifying <br />needs and <br />understanding <br />requirements <br /> <br /> <br />14 <br /> <br /> <br />