Orange County NC Website
56 <br /> Appendix B: IT Governance 2012 <br /> Weight: If the project can be demonstrated to meet one Board of Commissioners objective, it <br /> would score a 5. If it meets 2 or more, it will score a 10. If the project is aimed at meeting a new <br /> statute, but is not driven by any County goal, it would score a 0. <br /> 5. Internal Service Improvements: 20% <br /> A project that applies new technologies to existing processes often yields dramatic, quantifiable <br /> internal improvements. <br /> Weight: Improvements such as standing up a new help desk, automating forms, or implementing a <br /> new system, especially when it streamlines operations between business units, in this example it <br /> might score a 10. An improvement in process in just one business unit might score a 7. A process <br /> improvement within a workgroup may only score a 5. If the TIP is by nature externally focused but <br /> improves on a process, it may score a 3. <br /> 6. Enterprise Scope: 10% <br /> An enterprise systems is one which fills a business need as a standard solution in the County and <br /> one for which no other solution will be offered. The scope of the enterprise system is measured by <br /> how many departments, customers and employees use the system. In all cases, the enterprise <br /> system represents the only solution offered. <br /> Weight: If the scope of the enterprise system is fewer than 5 departments, up to 4 points may be <br /> awarded. If more than 10 departments are in scope, up to 10 points may be awarded. For a <br /> department to be in scope, the business need must exist, even if there is no funding to support the <br /> implementation. If the system is not enterprise in nature, no points are awarded. <br /> In addition to the above objective measures, the ITGC may introduce subjective measures into the <br /> decision over project approval. The IT Department, Board of Commissioners, and County Management <br /> will provide "alignment factors" for the ITGC to consider which may include: <br /> • If any division or department exceeds 60% of the approved projects, it would require approval by <br /> the leadership team. <br /> • Determine Max % of spend per technology edge (trailing, leading, bleeding). We do not want to <br /> invest in trailing technologies. <br /> • Any project not started in the fiscal year in which it was approved, or has had a change in scope is <br /> subject to review. <br /> • The goal would be to reduce the project backlog and ensure IT expenditures are invested rather <br /> than sitting idle. <br /> Finally, the ITGC may "force rank" alignments given the dynamic environment in which the County <br /> operates. A project's priority can change over the lifetime of the project.The ITGC will be advised of <br /> any major changes in project status that affect the portfolio. <br />