Agenda - 11-08-2012 - 7b - Laserfiche WebLink

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55 Appendix B: IT Governance 2012 Description of Factors: 1. Statutory Compliance: 15% Statutory Compliance is meant to provide priority to projects that are mandated by state, local or federal statute. This does not cover process improvements for functions that are mandated by law or replacement of systems which have a viable alternative. Credit for process improvements is afforded in other sections of the scoring model. Weight: A 10 (10 being the highest) in this area would be appropriate if the Project is mandated by a new law, and it must take place in the current year of the submission. If it is mandate to take place in year 3, it might score a five. If it is not mandated at all, it might score a 0. A system which supports compliance that has reached end of life or must be replaced will be considered the same as a new law and afforded a score of 10. 2. Citizen Service Improvement: 20% Any project that provides our citizens with a new service or way to transact business with the County is considered a Citizen Service Improvement. If the service currently exists and the Project represents significant improvements, it will be weighted the same as a new service. Weight: Improvements such as creating a new web application for citizens to conduct business with the County might score a 10. A significant improvement in to an existing application might score a 7. A process improvement for a department may only score a 5. If the IT Project is externally focused but improves on a process, it may score a 3. 3. Positive Financial Impact 25% This is as much determined by the financial impact as it is by the ability to realize that impact within a specified period of time. A project that creates revenue or saves money on a new or existing process is considered to have positive financial impact. Weight: A new revenue source that also provides citizens a convenience, such as online tax bill payment, might score a 10. A change to an existing business process which results in a cost savings might score an 8. ROI and time required to recover the investment is an important aspect of this area. If a payback of less than 12 months is planned, it may score a 10. A payback time of 2 years would score a 5, and no anticipated payback period may score a 0. Cost avoidance (if quantifiable) shall be considered the same as a new revenue source, for purposes of this scoring and calculation of ROL 4. Alignment with Comprehensive Plan or Commissioners Goals: 10% The ideal score would be for an IT Project submission to have a significant impact in an area defined as a County Commissioners Strategic Goal or County Manager's identified priority.