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17 <br /> Operational Risks Due to Staffing Levels <br /> As previously noted, Orange County's IT staffing levels are roughly half the size of comparable <br /> counties in North Carolina. The under-resourced department is a major concern for current and <br /> future project success. While the IT department has accomplished a substantial amount of work with <br /> the limited staff, most projects take longer than would be ideal due to time constraints and pressures <br /> due to the under-resourcing. Additionally, many critical projects that focus on internal efficiencies, <br /> security, and improved functionalities for County staff are not able to be implemented due to the <br /> staffing limitations. Staffing levels must be increased to undertake the recommendations laid forth in <br /> this plan. The following chart provides a comparison of staff sizes for reference and specific position <br /> recommendations are noted under Section 4. <br /> County: Staff# in IT IT Operating IT Operating <br /> Department: Budget Budget (Non- Operating Budget <br /> (Personnel) Personnel) Budget <br /> Cabarrus 21 FTEs $1.678 million $1.875 million $3.56 million None noted <br /> Catawba 27 FTEs $1.586 million $1.948 million $3.534 $1.1 million <br /> million (licensing and <br /> upgrades) <br /> Durham 33 FTEs $2.6 million $1.07 million $4.39 million $1.7 million <br /> (lifecycle <br /> replacement for <br /> IT equipment) <br /> Pitt 32 FTEs $2.342 million $895,402 (MIS) $3.3285 Fluctuates <br /> (MIS) + +$219,103 million (MIS) between <br /> $299,013 (GIS)=$1.115 million + $538,103 —$100K-$500K <br /> (GIS)=$2.64 (GIS)=$3.867 annually for <br /> million million loans for <br /> equipment <br /> Orange 14.7 FTEs (4 $1.193 million $920,260 $2.113 $500,000 <br /> are GIS, 10.7 million (lifecycle <br /> are IT replacements) <br /> specific) <br /> Notes: <br /> • Catawba: IT Department also oversees the Communications Center/E-911 but those staff <br /> counts and budget numbers are not included in the chart above. <br /> • Durham: DSS (3 staff), Library (2 staff), Mental Health (6 staff), Sheriff's Department (8 staff), <br /> and Register of Deeds (1 staff) have additional IT staff and IT budget not included in the <br /> information noted above. <br /> • Pitt: IT department supports all county departments; DSS, Public Health, and Sheriff budget for <br /> the majority of their hardware needs (PCs, laptops, printers) in their own budgets so it is not <br /> reflected in IT budget. <br /> 15 <br />