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10 <br /> SECTION 2: MAJOR ORANGE COUNTY IT <br /> ACCOMPLISHMENTS <br /> This section outlines the major technology achievements in <br /> Orange County over the past five years. The level of technological <br /> sophistication is particularly impressive in the County, given the <br /> size of the IT Department and the level of funding allocated to <br /> technology endeavors. It should be noted that the listing of <br /> accomplishments noted below do not include upgrades and <br /> replacements of pre-existing services and applications. <br /> The list below is solely composed of new accomplishments and IT offerings and is divided into <br /> externally facing services (under the heading, Citizen Relationship Management Services) and <br /> internally facing services (under the heading, Orange County Operational Services). <br /> Citizen Relationship Management Services <br /> Online Services <br /> Orange County boasts 45 distinct online applications and services. This number is staggering, given <br /> the relatively small size of the IT department, and places the County among the leaders in North <br /> Carolina in online service provision. <br /> Development and Support of Parks Locator <br /> The development of a new interactive, Google Maps integrated web tool enables the public to search <br /> for parks available throughout the County, including municipalities. The development and ongoing <br /> support of this tool is an additional service on top of existing web and GIS tools. <br /> Addressing Services <br /> With Enterprise GIS being consolidated into the IT organization, IT is now providing Countywide <br /> (including municipalities) addressing services, allowing citizens to more readily access standardized, <br /> uniform GIS data. <br /> Tax System Support <br /> With the implementation of the new tax system, OCIT is now supporting three enterprise level tools <br /> (collections, assessment and the PIN App) and their integration with other enterprise tools. <br /> PIN/TMBL/Parcel Lookup Tool Development and Support <br /> Although the County has fully transitioned all land based activities to the Parcel Identification Number <br /> system, IT implemented a new web based lookup tool for the public, who may still be using older land <br /> identification systems <br /> 8 <br />