2001 NS Health - Contract Renewal with Total Billing, Inc. for Animal Tax Mailing

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4 6. Supplies. TBI shall provide sufficient card stock, size 4"by 6", on which to print OCHD's bills and/or notices. TBI shall provide printing cartridges and ink for laser printers and for postage machines. TBI shall provide all necessary storage for materials used in connection with the services performed by TBI under this Agreement. Further, TBI shall maintain additional supplies stored in a facility other than that normally used for printing bills and/or notices for OCHD's customers and at a location that is readily accessible to facilitate minimum interruption of OCHD's mailings should a fire, theft or accident destroy mailing supplies at the printing facilities of TBI. TBI shall also maintain at an alternative facility such equipment, software and accessories as would be necessary to continue OCHD's mailings within three business days or less should an accident or disaster, whether man-made or act of God, were to destroy the primary facilities normally used by TBI to print and mail OCHD's bills and/or notices. TBI shall implement such procedures as are necessary to ensure that OCHD is not billed for supplies not used in connection with services under this Agreement. TBI shall maintain such records, including daily records, as are necessary to verify the use of supplies and postage by TBI in connection with service under this Agreement and shall make those records available to OCHD under reasonable notice. OCHD shall not be responsible for the cost of supplies, which TBI cannot document,were used pursuant to this Agreement. OCHD shall not be responsible for the cost of supplies until they are actually used in the printing of bills and/or notices. 7. Quality. TBI shall deliver bills and/or notices to the U.S. Post Office for OCHD for deliver. TBI shall implement safeguards and checks to avoid doubles, wrong addresses, improper dates, and other erroneous information in bills and/or notices. Every bill and/or notice will be sent each day with the highest level of quality OCHD would expect. Any bills and/or notices which are not presentable or have incorrect information not supplied by OCHD, will be reprinted at TBI's expense. TBI warrants that it has the ability and resources to provide bill and/ or notice services to OCHD's customers as set forth here and on a timely basis and at the quality required by OCHD. Bill and/or notice card stock shall be not less than those in use by OCHD at the time this Agreement is executed. II. TERNMANCELLATION 1. Term. The initial term of this Agreement shall be for three years beginning on the first day of the month following successful testing and approval by OCHD to proceed, and upon such approval shall continue for 3 years unless terminated pursuant to the terms set forth herein. Termination without cause at the end of the term shall be effected by ninety days advance written notice to the other party of the intent to terminate the Agreement.