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ComprehensiveAssessmentofEmergencyMedicalServices <br />78 <br />DRAFTREPORTand911/CommunicationsCenterOperationsStudy <br />eachdesignatedpostposition,itisimportantthatthenumberofpeoplerequiredtomaneachposition <br />beaccuratelydetermined.Thesecoveragerequirementsaregenerallycalculatedusingwhatiscalleda <br />{w;Œz;EC-·š©|u <br />TheReliefFactoristheratiobetweenthenumberofhoursapositionis{š¦;“|si.e.,needstobe <br />covered;andthenumberofhoursofemployeetimerequiredtofillthatpositionduringthoseopen <br />hours.Sincethepositionmustbefilledeachhourthatitisopen,additionalemployeetime,or{©;Œz;E| <br />time,mustbeconsideredinordertocoverforsickleave,vacationschedules,andtimeawayfromthe <br />positionforsuchthingsaslegalholidaysandrequiredtraining.Theoretically,apositionthatisopen24 <br />hoursperday,7daysperweekwillrequire8,760hoursofcoverageperyear. <br />CommunicationsCenterpersonnelcurrentlywork12hourshifts.Which,inactuality,basedupontheir <br />rotationschedule,amountstoatotaltimeassignedoffourteen,12.2hourshiftsevery28days;or <br />2,226.5totalhoursassignedperyear. <br />Fromthistotalmustbesubtractedannualholidays,vacationtime,sickleave,andrequiredtrainingtime <br />spent{šÒ·of¦š­z·zš“|inordertodeterminethetotalhoursasinglestaffmember isavailable tocover <br />agivenposition.Figure50identifiesthecalculationsusedtodetermineanindividual <br />;Œ;-š’’Ò“z-·š©x­annualavailabilityinhours. <br />Figure50 <br />AnnualAvailableHoursperOfficer <br />a.TotalAssignedHours/Year2,226.5 <br />No.DaysHrs.Deducted <br />Hours/YearHours/day <br />Allowed/YearFromHrs.Assigned <br />b.Sick 12.012.2 146.4 <br />c.Annual 15.712.2 191.5 <br />d.Holidays 11.012.2 134.2 <br />e.Training 3.012.2 36.6 <br />TotalAvailableHours/Year;a(b+c+d+e)1,717.8 <br />NotethattheHours/Yeararebasedontheaccrualrateofsecondyearemployees,perHumanServices, <br />attherateof3.7hours/payperiodforsickleave(12days/year),and4.84hours/payperiodforannual <br />leave(15.7days/year). <br />TheRelieffactorfora24hourperdayposition,open365daysperyearwouldbe8,760hours(number <br />ofhourspositionisopen)dividedby1,717.8hours(thenumberofhoursanindividualisavailableper <br />year);theresultbeing,ReliefFactor=5.10. <br />Figure51illustratesthesubsequentcalculationsforboth24hourand12hourshiftpositions. <br />Figure51 <br />ShiftReliefFactorCalculations <br />76 <br />SolutionsforLocalGovernment,Inc. <br /> <br />