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. k <br /> Comprehensive Assessment of Emergency Medical Services 29 <br /> DRAFT REPORT and 911/Communications Center Operations Study <br /> Ultimately then, someone with at least basic life-saving skills (BLS) needs to be on the scene of the <br /> emergency within 4 minutes; and, someone with advanced life-saving skills (ALS); i.e. Orange County <br /> EMS; within 8 minutes. And,according to NFPA,those response times are to be achieved in at least 90% <br /> of all calls dispatched. <br /> The concern in this regard is that the years of data gathered and analyzed for this report showed that <br /> the total average response time intervals, both turn-out time and travel time, for Orange County EMS <br /> exceeded the time standards recommended; consistently. <br /> Figure 22 <br /> EMS System Annual Average Response Times <br /> As illustrated, the 5-year average turn-out Total Units Turn-Out Travel Total <br /> time of 1 minute-30 seconds exceeds the Year <br /> Dispatched Time Time Resp.Time <br /> recommended standard of "no more than <br /> one (1) minute"8; as well, the 5-year average 2007 9,269 1:41 7:41 9:26 <br /> Total Response Time, of 10 minutes-30 sec- 2008 9,833 1:38 8:15 9:56 <br /> onds exceeds the recommended standard by 2009 10,614 1:29 9:15 10:49 <br /> almost 2%2 minutes. <br /> 2010 11,893 1:27 9:47 11:14 <br /> Turn-out time is an issue that must be 2011 13,079 1:16 9:30 10:47 <br /> studied internally and specifically, often times 5 Year Average: 0:01:30 0:08:53 0:10:26 <br /> by studying the patterns of individual crews. <br /> The focus of the discussion that follows focuses on First Responder and EMS Total Response Time. <br /> Standards also suggest that basic life support (BLS) capabilities; i.e. "first responders"; arrive on scene in <br /> no less than four (4) minutes. As previously stated, the Orange County EMS System Plan filed with the <br /> State identifies 12 Fire Departments within the County that support EMS as Medical First Responders. In <br /> 2011 the medical calls recorded to which these Fire departments responded were as follows: <br /> Figure 23 <br /> Fire Department Medical Call Responses-2011 <br /> 2500 2199 <br /> si <br /> 2000 <br /> i <br /> I- <br /> 1500 _l. 1209 <br /> i <br /> 1000 i,, 845 <br /> 500 <br /> LLiiLir1i jfj2222ii e$� �o <br /> a� ti\ a o e m ,4e or.,., <br /> �o� o e e� `. k b V) .oat" +off 1 Rio <br /> Ga c, �b0 .,001 Cry / OCc�Q �'� �e rye r`�¢ <br /> L �``a\ o <br /> 8 NFPA 450 Guide for Emergency Medical Services and Systems;Subsection 5.6.8 Turnout(Activation)Interval <br /> Solutions for Local Government,Inc. 27 <br />