Agenda - 08-30-2012 - 2 - Laserfiche WebLink

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► r • Comprehensive Assessment of Emergency Medical Services 27 DRAFT REPORT and 911/Communications Center Operations Study "available" (back in service) times were documented, as was the type of call; i.e. Chest Pains, Diabetic, Fall, etc. For purposes of the diagram that follows,the average call duration calculated for 2011 (48 minutes)was used for each call recorded. Figure 20 Actual Ambulance Demand Profile-23 May 2011 MAY 23rd 5:00 PM 6:00 PM 7:00 PM 8:00 PM 9:00 PM 10:00 PM 1 I 05:18 I II 2 1 05:34 I II I 3 1 05:44 II I I 4 I 0553 II I I 5 1 05:57 1 I I 1 IL_ 6 os:aa I l I 7 I 06:21 I I I 8 I 06:31 ♦ 1 I i 9 06:33 10 07:00 I I 11 1 0724 12 I 08:56 I I 13 08:57 I I 14 I 09:22 I I I 15 I 0925 I I 16 1 09:40 1 I Available Units:7 17 _� I _ 09:42 18 ' 09:59 The five (5) hour period depicted includes the actual calls and the times that they were dispatched. The duration of the individual calls varied from 18 minutes to 1-hour and 44 minutes, and for all 18 calls noted the average duration was 51 minutes. The "Available Units: 7" notation is the number of Medic Units on duty during the referenced 5-hour time frame. Note that during this five hour period there were three (3) instances where 6 of the 7 on duty ambulances were in service simultaneously; resulting in the circled number "1" referring to the last available ambulance. Subsequently, the remaining ambulance was in all likelihood directed to "move" to a location that would permit the most flexible response should another call come in before another ambulance was available. This scenario was found to occur many times during the review of the 2011 EMS call records. Solutions for Local Government,Inc. 25