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APPROVED 10/16/2012 <br /> MINUTES <br /> ORANGE COUNTY BOARD OF COMMISSIONERS <br /> WORK SESSION <br /> September 11, 2012 <br /> 7:OOpm <br /> The Orange County Board of Commissioners for a Work Session on Tuesday September 11, <br /> 2012 at 7:00 p.m. at the Link Government Services Center in Hillsborough, NC. <br /> COUNTY COMMISSIONERS PRESENT: Commissioners Valerie Foushee, Alice M. Gordon, <br /> Barry Jacobs, Pam Hemminger, and Steve Yuhasz <br /> COUNTY COMMISSIONERS ABSENT: Chair Pelissier and Commissioner McKee <br /> COUNTY ATTORNEY PRESENT: John Roberts <br /> COUNTY STAFF PRESENT: County Manager Frank Clifton, Assistant County Managers <br /> Clarence Grier and Michael Talbert and Clerk to the Board Donna S. Baker (All other staff <br /> members will be identified appropriately below) <br /> Commissioner Hemminger (Vice-Chair) is chairing the meeting tonight because Chair <br /> Pelissier, Commissioner McKee, and Frank Clifton are traveling back from Bloomington. <br /> 1. Review of the Draft Oranqe County Strateqic Information Technoloqy Plan <br /> Shannon Tufts, from the School of Government, made a PowerPoint presentation. <br /> Technology is the vehicle from which accurate, reliable, and timely <br /> information is produced for: strategizing, identifying objectives, improving <br /> productivity, and facilitating service delivery <br /> Technology is ... <br /> Citizen Relationship Management Services <br /> •45+ Online Services <br /> •ARIES Mobile App <br /> •Parks Locator App <br /> •Addressing Services <br /> •Tax System Implementation <br /> •PIN/TMBL/Parcel Lookup Tool <br /> •Subscription Services <br /> •Streaming Video <br /> •Wifi Hotpots <br /> County Operational Services <br /> •Security Enhancements <br /> •Training Room <br /> •Mobile Email Support <br /> •Telephony <br /> •Increased Device Deployment <br /> •Service Request Improvements <br />