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container(i.e. a plastic bag,a trashcan,an over-sized tub,or a cardboard box) Contractor may <br /> refuse to collect. <br /> b) Inaccessible Recyclable Materials <br /> In a situation where a street is inaccessible to the Contractor's collection vehicle due to a <br /> parked vehicle, utility work, construction work, or any other obstruction rendering a roadway <br /> completely or partially blocked, Contractor may attempt to service said street later that same <br /> day, either by sending the collection vehicle back, or by sending someone with a smaller <br /> vehicle to collect the materials. <br /> If Contractor cannot provide service on the scheduled day, Contractor will report non- <br /> collection to County on the day that service is scheduled to be provided. County prefers to <br /> be notified within 30 minutes of the discovery of an inaccessible area. Knowledge of <br /> inaccessibility is important to County and is useful when communicating with the residents <br /> of these areas as they call to report missed collections. If Contractor cannot notify County at <br /> the time that inaccessibility is discovered, Contractor must notify County (either by <br /> telephone, fax, or in person) before 4:30 PM of that day. If Contractor fails to notify County <br /> of areas that are not able to be collected due to inaccessibility by 4:30 PM of the day the area <br /> is scheduled to be serviced, County may levy penalties equal to $25 per household not <br /> collected. Any resultant penalties may be deducted from the cost of service for the month in <br /> which the failure to notify took place. <br /> When County receives a report of a missed collection from a resident of an area that was not <br /> serviced due to inaccessibility, County will instruct the resident to leave their recyclable <br /> materials at the curbside/roadside and to expect collection either later during their scheduled <br /> service day or no later than 5:00 PM of the next working day (assuming that the roadway is <br /> no longer inaccessible). <br /> Contractor will provide collection of an area not serviced due to inaccessibility by 5:00 PM of <br /> the next working day. In the case of ongoing construction or blockage,recycling collection may <br /> be temporarily suspended. In this case residents will be notified by County that curbside <br /> recycling must be suspended until construction is complete or the cause of the inaccessibility is <br /> removed. Decisions to cancel curbside recycling service will be negotiated between County and <br /> Contractor. County may request and receive reduction in fees rendered for services when <br /> cancellation affects an area with 25 or more residences for more than one consecutive service <br /> date. <br /> If an area is inaccessible to the standard collection vehicle,but said area is not blocked due to <br /> construction or some other obstacle,County may require Contractor to provide service from a <br /> smaller collection vehicle, i.e. a pick-up truck. County may only require this of contractor when <br /> there are no other reasonable options for provision bf recycling collection service. An example <br /> where County may require Contractor to provide service from a pick-up truck might be the case <br /> of a public street in Chapel Hill which is too narrow to accommodate safe passage of the <br /> standard recycling collection vehicle. Use of a pick-up truck by Contractor for the collection of <br /> recyclable materials shall be negotiated on a case-by-case basis. Contractor will not be required <br /> 11 <br />