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1 <br /> 1 <br /> 2 DRAFT <br /> 3 MINUTES <br /> 4 ORANGE COUNTY BOARD OF COMMISSIONERS <br /> 5 WORK SESSION <br /> 6 September 11, 2012 <br /> 7 7:OOpm <br /> 8 <br /> 9 The Orange County Board of Commissioners for a Work Session on Tuesday September 11, <br /> 10 2012 at 7:00 p.m. at the Link Government Services Center in Hillsborough, NC. <br /> 11 <br /> 12 COUNTY COMMISSIONERS PRESENT: Commissioners Valerie Foushee, Alice M. Gordon, <br /> 13 Barry Jacobs, Pam Hemminger, and Steve Yuhasz <br /> 14 COUNTY COMMISSIONERS ABSENT: Chair Pelissier and Commissioner McKee <br /> 15 COUNTY ATTORNEY PRESENT: John Roberts <br /> 16 COUNTY STAFF PRESENT: County Manager Frank Clifton, Assistant County Managers <br /> 17 Clarence Grier and Michael Talbert and Clerk to the Board Donna S. Baker (All other staff <br /> 18 members will be identified appropriately below) <br /> 19 <br /> 20 Commissioner Hemminger (Vice-Chair) is chairing the meeting tonight because Chair <br /> 21 Pelissier, Commissioner McKee, and Frank Clifton are traveling back from Bloomington. <br /> 22 <br /> 23 1. Review of the Draft Oranqe County Strateqic Information Technoloqy Plan <br /> 24 Shannon Tufts, from the School of Government, made a PowerPoint presentation. <br /> 25 <br /> 26 Technology is the vehicle from which accurate, reliable, and timely <br /> 27 information is produced for: strategizing, identifying objectives, improving <br /> 28 productivity, and facilitating service delivery <br /> 29 Technology is ... <br /> 30 <br /> 31 Citizen Relationship Management Services <br /> 32 •45+ Online Services <br /> 33 •ARI ES Mobile App <br /> 34 •Parks Locator App <br /> 35 •Addressing Services <br /> 36 •Tax System Implementation <br /> 37 •PIN/TMBL/Parcel Lookup Tool <br /> 38 •Subscription Services <br /> 39 •Streaming Video <br /> 40 •Wifi Hotpots <br /> 41 <br /> 42 <br /> 43 County Operational Services <br /> 44 •Security Enhancements <br /> 45 •Training Room <br /> 46 •Mobile Email Support <br /> 47 •Telephony <br /> 48 •Increased Device Deployment <br /> 49 •Service Request Improvements <br /> 50 <br />