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TargetSolutions Services <br /> Exhibit A <br /> TarizetSolutions Tools and Applications: Select Bundle <br /> Custom URL: The TargetSolutions platform will include a customized site banner and is accessible through a unique <br /> URL path for licensed users to log in. <br /> Learning Management Administrators can assign,track,document,and report on training and other activities. <br /> System: <br /> Resource Center: The Resource Center is made up of two main components: Organizational Resources and Community <br /> Resources. Organizational Resources can store up to 5 megabytes of content in various formats for use <br /> throughout your organization. Community Resources have unlimited storage and allow clients to share <br /> files across the TargetSolutions community. <br /> Site Analytics: The TargetSolutions Dashboard displays data in a graphical format for quick and meaningful assessment <br /> of key utilization metrics. Site Analytics also includes Reports Manager with 24-hour access to data <br /> through customized reporting tools. <br /> Customer Service: TargetSolutions will respond to client requests during normal business hours of 8:00 AM PST to 5:30 PM <br /> PST.After-hour emergency support and username/password lookup is available at any time. <br /> Curriculum Design: TargetSolutions Client Services will provide assistance to help design custom training curricula as <br /> requested. <br /> Email Notification: TargetSolutions' platform generates an optional monthly email to all users that serves as a reminder and <br /> summarizes course assignments. <br /> Custom Activities: The Custom Activity tools allow administrators to create, maintain, and document unlimited client- <br /> designed compliance activities,policy reviews,surveys,and user-developed or third-party training content. <br /> TargetSolutions Tools and Applications: Professional Bundle <br /> (in addition to Select Bundle) <br /> Resource Center Storage Additional 95 megabytes of file storage. <br /> Custom Tests: Administrators can design, assign, deliver, monitor, document, and report on client-designed tests. Tests <br /> are multiple choice and automatically graded. <br /> Credentials Manager: Credentials Manager helps monitor certified training and other professional certifications for each user. <br /> Events Manager: The Events Manager application lets administrators schedule upcoming events, and manage event <br /> attendance(i.e.training events,meetings,etc). <br /> Forums: Post discussion topics to facilitate communication with employees. TargetSolutions' Forums allow <br /> Administrators to generate employee feedback and interaction about relevant topics in the workplace. <br />