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10 <br /> i r e r r a t, a a r o <br /> 1; r <br /> �GrCA %� r% m/ / 0 r r%/°� m% % vf ;( <br /> 'fr '? <br /> uuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu uuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu. <br /> Lastly, building penetration is minimal in large structures, including commercial buildings, <br /> schools, and university facilities.The fire and rescue services often respond to these areas, <br /> operating without radio communication.The aforementioned mobile repeaters partially <br /> improve building penetration; however, the OCCA encourages Orange County to adopt <br /> legislation mandating repeaters to be placed inside large structures, as some other local North <br /> Carolina jurisdictions have required. Local examples include the municipalities of Cary, Chapel <br /> Hill, Durham, and Raleigh. <br /> Objective B:To advocate for the continued and ongoing support of the radio paging system with <br /> consistent use of audible call information beginning in 2012. <br /> Background:The VHF/UHF repeater system forms the backbone of the radio paging system used <br /> by all departments throughout Orange County. Individual departments issue pagers to <br /> emergency responders because it would be impractical to purchase take-home radios and <br /> require continuous monitoring. Emergency responders have repeatedly been paged and not <br /> received follow-up audible call information.This small step is vital to correctly routing personnel <br /> when seconds count.The OCCA encourages Orange County Emergency Services to immediately <br /> apply appropriate policy and training steps to correct this common oversight. <br /> Cell phones and digital text pagers have repeatedly proven inadequate as sole communication <br /> devices for emergency call outs due to coverage and network issues; however, they are still <br /> important secondary communication devices used by emergency responders. <br /> Objective C:To encourage the continued development of a robust mobile data network throughout <br /> Orange County by January 2014. <br /> Background: Cell phone data networks form the third leg of the emergency communications <br /> network, and will be a vital component to the future mobile data network(Goal II, Objective B). <br /> The expansion of the existing capacity of this network benefits not only emergency responders, <br /> but also citizens with increasing digital connectivity demands. <br /> GOAL II: Improving the 9-1-1 Telecommunications System and Center <br /> Objective A: To work with Orange County to ensure the deployment of a state-of-the-art 911 <br /> Telecommunications Center that is able to dispatch emergency calls within 90 seconds or less 90%of <br /> the time by January 2014. <br /> Background: "The Telecommunications Center is the public safety answering point and is the <br /> link for citizens to access law enforcement and emergency service agencies.i11 The OCCA seeks <br /> to ensure consistent and reliable dispatching by supporting and encouraging the Orange County <br /> 911 Telecommunications Center to fully adopt additional nationally recognized standards12 and <br /> measureable benchmarks for public safety call taking and dispatching. Orange County itself has <br /> long-acknowledged "the goal is to process and push the call to the first response agencies within <br /> http://www.co.orange.nc.us/emergency/About.asp <br /> NFPA 1221:Standard for the Installation,Maintenance,and Use of Emergency Services Communications Systems,2010 Edition,&APCO <br /> Recommended Best Practices PSAPs/Telematics Call Processing,2009 <br /> 8 <br />