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• Sessions are available throughout the contract period and the Tutor.com SmartTrack system <br /> determines the number of sessions daily and hourly by looking at historical usage patterns. <br /> • Used sessions may be rolled over. <br /> J OPEN ACCESS <br /> • Tutor.com will deliver up to 430 sessions. <br /> • If all sessions are used prior to the end of the contract term, client can purchase additional sessions. <br /> • Used sessions may be rolled over. <br /> Tutor.com Program Contacts <br /> Please fill out the following and fax to(646) 532-4465 along with the attached service agreement. <br /> Your Tutor.com Client Services Manager: <br /> Your main contact at Tutor.com. Works with program manager and technical contact on implementing <br /> and launching your Learning Suite program. <br /> Jeremy Klein <br /> jklein @tutor.com <br /> 917-224-6178 <br /> Identify Program Manager <br /> Works with Tutor.com and above Client Services Manager to organize training schedule and promotion <br /> of the Learning Suite for the Institution. <br /> Name:Anne Pusey <br /> Title: Information Services Supervisor <br /> Email: apusey @co.orange.nc.ua <br /> Phone: 919-245-2534 <br /> Identify Billing Contact <br /> Determines billing plan and date, receives invoice from Tutor.com. <br /> Name: Nitya Fiorentino <br /> Title: Admin Asst. <br /> Email: nfiorentino @co.orange.nc.us <br /> Phone:919-245-2538 <br /> Identify Technical Contact <br /> Facilitates Institution's website and makes sure Learning Suite links are in place. <br /> Sets up and tests Institutional and remote access. <br /> Name: Jess Arnold <br /> Title:Adult Programming <br /> Email:jamold @co.orange.nc.us <br /> Phone: 919-245-2534 <br /> Number of branches: 3 <br /> Page 8 of 8 <br /> Tutor.com Standard Master Service Agreement(MSA)—revised March 2011 <br />