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i <br /> 1. The DCA Compliance Office will conduct an investigation of the <br /> allegations of the complaint. The investigation will afford all interested I <br /> persons and their representatives,if any, an opportunity to submit <br /> evidence relevant to the complaint. I; <br /> 2. The investigation will not exceed 30 days, absent a 15-day extension for <br /> extenuating circumstances. <br /> C. Resolution of Matters f <br /> 1. If the investigation indicates a failure to comply with the Act,the local <br /> unit of government, agency Director or his/her designee will so inform the <br /> recipient and the matter will be resolved by informal means whenever <br /> possible within 60 days. <br /> 2. If the matter cannot be resolved by informal means,then the individual <br /> will be informed of his or her right to appeal further to the Department of <br /> Justice.This notice will be provided in the primary language of the <br /> individual with Limited English Proficiency. <br /> f <br /> 3. If not resolved by DCA,then complaint will be forwarded to the <br /> Department of Justice,HUD Field Office. <br /> SUBMITTED AND APPROVED BY: <br /> f <br /> Bernadette Pelissier <br /> Chair,Orange County Board of Commissioners <br /> 1 <br /> Date <br /> s <br /> i <br /> I� <br /> 3 <br /> i <br /> fI <br /> f <br /> I <br /> 9 <br /> i <br /> i <br />