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4. Payment for Services: The County agrees to pay at the rates specified for Services satisfactorily <br /> performed in accord with this Agreement.The amount to be paid by the County shall not exceed <br /> $15,000($35/hour for Interpretation Services). Payment shall be made within thirty(30)days of <br /> an invoice properly submitted to County. Should Provider fail to perform its duties under the <br /> terms of this Agreement,County may,without fault or penalty,withhold any payment associated <br /> with the work to be performed until such time as said work is completed. The procedures for <br /> payment of services rendered shall be as follows: <br /> a. The Provider. The Provider will complete and submit the County Invoice for Payment of <br /> Interpretation Services form to County staff at the time the service is rendered. County staff <br /> will verify the information,sign and forward the form for payment of services. <br /> b. For interpretation services: <br /> i. The Provider will record the start and finish time worked to the minute. After the <br /> first hour of service,payment will be calculated and paid per minute. <br /> ii. The Provider shall submit one invoice per client, unless there is a block of <br /> appointments without interruption. Without interruption means that there were no <br /> cancelled appointments and no lunch hour included. This is appropriate for a group <br /> of clients who are served for the same type of appointment, at the same location. <br /> For question,contact the departmental contact. <br /> iii. In the event of a cancelled appointment, the Provider is required to stay until <br /> relieved of duty by the individual in charge. County staff may require other <br /> interpreter-related services in place of the scheduled appointment. As stated above, <br /> the Provider may submit an invoice in the event of a broken appointment(with less <br /> than 24 hour notice). <br /> iv. If the Provider is assisting County staff with a large volume of phone calls outside of <br /> a scheduled appointment time, the Provider should complete a Call Log to submit <br /> along with an invoice describing the services performed. This type of service is paid <br /> by the minute,without a one hour minute requirement for payment. <br /> v. In the case of an unexpected closing or delayed opening(e.g., inclement weather)of <br /> the County Offices when providing interpretation services, the Provider shall not be <br /> paid for missed appointments. When in doubt,the Provider can call 732-8181 to see <br /> if county offices are open or are on a delayed schedule. When possible,the Provider <br /> is also asked to help call his/her scheduled clients to inform them of the delay or <br /> closing. <br /> 5. Term. The term of this Agreement shall be from July 1,2012 to June 30,2013. <br /> 6. Errors and Omissions. Provider represents and agrees that Provider is qualified to perform and <br /> fully capable of performing and providing the services required or necessary under this <br /> Agreement in a fully competent, professional and timely manner to the satisfaction of the <br /> County. Provider shall be responsible for all errors or omissions, in the performance of the <br /> Agreement. Provider shall correct any and all errors, omissions, discrepancies, ambiguities, <br /> mistakes or conflicts at no additional cost to the County. <br /> 7. Additional Terms and Condition. The County may have additional terms and condition that <br /> shall be provided as Attachment 1, and shall be attached and are hereby incorporated by <br /> reference. <br /> Revised June 2011 3 <br />