Orange County NC Website
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CLIENT/PATIENT RIGHTS <br /> 1. You have the right to be fully informed of all your rights and responsibilities as a <br /> client/patient of the program. <br /> 2. You have the right to appropriate and professional care relating to your needs. <br /> 3. You have the right to be fully informed in advance about the care to be provided by the <br /> program. <br /> 4. You have the right to be fully informed in advance of any changes in the care that you may <br /> be receiving and to give informed consent to the provision of the amended care. <br /> 5. You have the right to participate in determining the care that you will receive and in altering <br /> the nature of the care as your needs change. <br /> 6. You have the right to voice you grievances with respect to care that is provided and to <br /> expect that there will be no reprisal for the grievance expressed. <br /> 7. You have the right to expect that the information you share with the agency will be <br /> respected and held in strict confidence, to be shared only with your written consent and as it <br /> relates to the obtaining of other needed community services. <br /> 8. You have the right to expect the preservation of your privacy and respect for your property. <br /> 9. You have the right to receive a timely response to you request for service. <br /> 10. You shall be admitted for service only if the agency has the ability to provide safe and <br /> professional care at the level of intensity needed. <br /> 11. You have the right to be informed of agency policies, changes, and costs for services. <br /> 12. If you are denied service solely on you inability to pay, you have the right to be referred <br /> elsewhere. <br /> 13. You have the right to honest, accurate information regarding the industry, agency and of <br /> the program in particular. <br /> 14. You have the right to be fully informed about other services provided by this agency. <br />