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20 <br /> Page 1 of 3 Patrick Lake <br /> Volunteer Application <br /> Orange County Advisory Boards and Commissions <br /> Name: Mr. Patrick Lake <br /> Name Called: <br /> Home Address: 105 Madera Lane <br /> Chapel Hill NC 27517 <br /> Phone: (Day) 919-240-4339 <br /> Phone: (Evening) 919-240-4339 <br /> Fax: <br /> Email: patrickmlake @nc.rr.com <br /> Place of Employment: Self-Employed <br /> Job Title: <br /> Year of OC Residence: <br /> Township of Residence: Chapel Hill <br /> Zone of Residence: . . . <br /> Sex: Male <br /> Ethnic Background: Caucasian <br /> Date of Birth: 4/30/1970 <br /> Boards/Commissions applied for: <br /> Orange Water& Sewer Authority Board of Director <br /> Work Experience: <br /> AquaHealth, Inc, Wrentham, MA July 2005 - April 2007 <br /> National Sales Manager <br /> Reporting directly to the President of the company. Responsible for numerous aspects <br /> of sales including recommendation and implementation of water purification systems <br /> including micro filtration, deionization and reverse osmosis systems. Have also managed <br /> production, pricing, billing, and service, orders and inventory levels in a Customer <br /> Service Management capacity. Additionally tasked with managing relationship between <br /> Sales and Operations functions. Assisted in the fine-tuning of sales management <br /> software for company's unique needs. (Access and ACT!) <br /> Accomplishments include generating collaboration and communication between Sales <br /> and Operations teams; Expanding relationships with customers to ensure value and trust <br /> are established and maintained. Continuously review, assess and create individualized <br /> strategies for improving profitability for selected customer accounts. Implemented <br /> evaluation tool to assess and review third-party service providers to better manage <br /> expenses related to account management and maintenance, resulting in 12% reduction <br /> in expenses associated with servicing accounts. <br /> In product development arena, worked as part of the team to identify new product <br /> offerings; introducing new markets and market segments [military]. <br /> Streamlined specific operations functions to increase productivity, reduce expenses, and <br /> upgrade operations capability by introducing technology-based solutions. <br />