2001 S Personnel - Magellan Behavioral Health Employee Assistance Program Contract Renewal

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ADDENDUM A TO SERVICES AGREEMENT (Emnlovee Assistance Program Services) This Addendum A to Services Agreement (this "Addendum A ") is an addendum to the Services Agreement between Magellan and Sponsor. Unless otherwise defined in this Addendum A, capitalized terms used herein shall have the meanings defined in the Services Agreement. A -1. Description of Services. The Employee Assistance Program Services to be provided by Magellan pursuant to the Agreement shall consist of the following services in connection with the behavioral difficulties of Participants relating to family problems, marital discord, drug or alcohol use, stress or other personal matters: A -1.1 Toll -Free Telephone Access. Magellan shall maintain a toll-free 1 -800 or 1 -888 telephone access line (the "Access Line ") 24 hours per day, 7 days per week available for Participants to obtain referral and emergency crisis intervention services. A -1.2 Assessment. Counseling and. Referral Services. Magellan shall provide Participants access to assessment, counseling and referral services 24 hours per day, 7 days per week. Magellan shall provide Emergency Sessions, Urgent Sessions and Routine-Sessions (as each are defined below) for the requesting Participant within the time periods specified below in such definitions. Magellan shall provide up to � [insert 3, S or 8 sessions, whichever model Sponsor selects] Sessions (as defined below) per Participant per problem per year. A -1.3 Treatment Compliance Monitoring. If the Plan covers chemical dependency treatment, then Magellan may continue to monitor treatment compliance with respect to the chemical dependency treatment of a Participant, with the concurrence of the Participant, for up to one year. For Employees only, (a) to the extent that an Employee so elects or (b) if Sponsor makes a mandatory referral with respect to an Employee, then Magellan shall (1) monitor the compliance of the Employee with respect to treatment recommendations received in connection with EAP Services and (2) provide regular telephonic recovery support to the Employee with regard to chemical dependency treatment. A -1.4 Referral of Legal Issues. Magellan shall provide Participants with access, through the Access Line, to a third -party vendor for referral of Participants to attorneys who can assess and assist with the routine legal needs of such Participants, except for legal needs relating to employment law. Participants engaging attorneys through this process shall be entitled to one free initial consultation per problem, either by telephone or face-to -face at the option of the Participant, and to a 25% reduction in the attorney's usual and customary fees for legal work beyond the initial consultation. Magellan shall generate reports of Participant utilization of access to legal services hereunder. A -1.5 Records and Reporting. Magellan shall maintain records for each Participant who contacts Magellan for EAP Services. Subject to the restrictions of Section 3.1, for Sponsors with <250 employees Magellan - will provide a statistical report on an annual basis of Participant utilization of EAP Services and for Sponsor's with >250 employees, Magellan shall provide a statistical report on a quarterly basis of Participant utilization. Magellan Behavioral Health RSBH Services Agreement A -1 01/03/01