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Part of this network improvement will be the taking of all gateway devices off of the <br />existing ASA and placing them on the 5412zl core switch. This will help improve the <br />function of your internal networks, and it will also have the benefits of unburdening the <br />ASA, giving that box some 'legs' that will help it last longer in your environment. <br />We make the following assumptions about the work done in these additional three <br />days: <br />• That you have Cisco support for your ASA, so that if we need to we can call Cisco <br />support on your behalf (we select this in lieu of having your local Cisco contractor on call <br />for us —no sense in spending that money —we'll just use your existing and paid -for Cisco <br />support) <br />• That you already have a DNS and DHCP server, or can devote the server resources to <br />support one <br />• Your wide area network connects your sites in a star configuration, where all of the <br />circuits terminate in your core 542zl switch <br />• We don't provide or install any additional network equipment —all improvements here <br />are done in the software of the existing network devices <br />We view three days' labor as the outside time needed for whatever configuration <br />changes are needed on your network. You're fond of it and proud of it, of course, but <br />this is not a large and complex network. If we run out of work before we run out of time <br />you have the choice of sending us away and paying proportionately less implementation <br />costs, or finding us something else network - related but not proposal - related to help you <br />with. <br />If on the other hand we run out of time first, we will provide the additional labor to <br />satisfy these proposed tasks without charging you for it. You (or any other MXN <br />customer) don't get to pay for our mistakes. Company policy. <br />Proposed Costs. <br />Please refer to the enclosed MXN quotation form for a listing of the proposed costs. <br />I think that this covers the waterfront, as they might say in places a little to the east of <br />Hillsborough. Please let me know if you have any questions, and I'll go and get answers. <br />Correct answers, too. <br />Very Truly Yours, <br />w r <br />Bob Patrick <br />5 <br />