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Nb-rth Carolina Division of Aging <br />Legal Services - Policies and Procedures <br />Ef ecti;i elate ----July- -I <br />LEGAL SERVICES <br />tenant, consumer and household matters (list <br />.is not exclusive); <br />4, representation for clients in above matters <br />through telephone calls, letters, meetings, <br />production of appropriate documents'and <br />litigation (litigation is optional but <br />encouraged); <br />S. responsibility of providing information and <br />community education on preventive legal <br />management of personal affairs; and <br />6. the establishment of contract with private bar <br />and /or legal services to coordinate services <br />to older persons. <br />B. Subcontracting <br />Services contracted to a multidisciplinary agency, <br />and then subcontracted to an -attorney shall include <br />the following: <br />1. the selection of a legal service provider and <br />execution of the contract requiring the <br />service activities "1" through "6" as <br />described in the direct contracting option <br />above; <br />2. referral of clients to a subcontractor, to a <br />private attorney for services prohibited under <br />contract or to a social service agency as <br />appropriate; <br />3. the monitoring of subcontracts; <br />4. the facilitation of community action; and <br />5. the establishment of contact with private bar <br />and legal services to encourage expansion of <br />legal services to older adults on a pro bono <br />or reduced fee basis. <br />VI_ Client Eligibility <br />Clients eligible for services must be 60 years of age or <br />older and live at home, at a congregate setting or at a <br />residential health and group care facility. Eligible <br />clients may be referred by self, family, friends, or a <br />human service agency. <br />VIZ. Service Provision <br />A. Service Delivery <br />Services shall be provided at the contractor's <br />office, in the client's home, if necessary, at <br />congregate settings based on a comprehensive <br />schedule and at residential health and group care <br />2 <br />