Orange County NC Website
C7030 -9/97 <br />DEPUTY EMERGENCY MANAGEMENT DIRECTOR/COMMUNICATIONS <br />Gr�r�u e t nFEDEI'lON OF WORK_: <br />Performs difficult technical and .administrative work supervising the consolidated <br />communications center operation; does related work as required. <br />Work is performed under general supervision. Supervised is exercised over technical and <br />clerical staff. <br />TY'PIC_AT. TASKS: <br />Supervises the work of all employees in the Communications Center, <br />plans, directs and evaluates the operation of the Communications Center, <br />Assists Emergency Management Director in establishing goals and objectives for the <br />Communications Center, <br />Develops and implements policies and standard operating procedures; <br />Ensures compliance with Federal Communication Commission (FCC) regulations; <br />Prepares operating budget; <br />Determines training needs and oversees the training program, <br />Oversees the maintenance of the Computer Aided Dispatch (CAD) system; <br />Prepares and reviews all employee evaluations; <br />Evaluates, counsels and disciplines employees; <br />Plans organizes and schedules shift and work assignment of personnel; <br />Identifies and corrects safety hazards and enforces safety rules; <br />Oversees the operations and staffing of the Emergency Operations Center in the event of <br />an emergency; <br />Serves as liaison between communications center, agencies and the community in regard <br />to public relations; <br />Performs related tasks as required. <br />KNOWLEDGES SKIT IS AND ABMITM&' <br />Comprehensive knowledge of the methods and procedures of operating a 9 -1 -1 <br />communication system; comprehensive knowledge Federal and State regulations <br />governing transmission by radio and teletype; thorough knowledge of the geography of <br />the County and surrounding area; ability to plan and supervise the work of others; ability <br />to operate all equipment utilized in a 9 -1 -1 center, ability to speak distinctly; ability to <br />deal courteously with the public under stressful conditions. <br />EDT J ATION AND EXPERMCL <br />Any combination of education and experience equivalent to graduation from high school <br />and at least 3 years experience as a Telecommunications Shift Supervisor. <br />SPECI Al, `RFO,X REU=S: Medical Di atch <br />Must possess Division of Criminal Informati on (DCI), Emergency sP <br />(EMD); Cardiopulmonary Resuscitation (CPR) and Incident Command System (ICS) <br />certifications; and have completed the Hazmat Awareness level training course. Must <br />-haye- completed the Domestic Violence and Administrative Office of the Courts (AOC) <br />