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3 <br /> 1 3. Emerging Issues <br /> 2 i) Work Support Strategies <br /> 3 ii) North Carolina Families Accessing Services through Technology(NC <br /> 4 FAST) <br /> 5 <br /> 6 <br /> 7 Work Support Strategies <br /> 8 • Policy simplification and alignment <br /> 9 • Retention of eligible families <br /> 10 • Increased use of performance data <br /> 11 • Holistic view of family <br /> 12 • New roles for staff <br /> 13 <br /> 14 North Carolina Families Accessing Services through Technology(NC FAST) <br /> 15 • State automation solution for DSS programs <br /> 16 • Allows online applications <br /> 17 • Client information available across all programs <br /> 18 • Provides tools to manage caseloads <br /> 19 • Reduces likelihood of error through automated calculation of eligibility <br /> 20 • Performance issues are possible during implementation <br /> 21 <br /> 22 Child Care and Smart Start <br /> 23 Social Services administered the Smart Start subsidy for FY 2011-12 <br /> 24 • The consolidation of child care subsidy funds has reduced overall administrative <br /> 25 costs and provided a seamless program for eligible Orange County children <br /> 26 • The state estimate for child care subsidy for next year is anticipated to be <br /> 27 reduced. Social Services is working to assure there will be no interruption in <br /> 28 these services for children <br /> 29 • The waiting list has been cleared <br /> 30 <br /> 31 Child Welfare <br /> 32 • Because of intensive social work services, more children are able to remain in <br /> 33 their own homes, resulting in fewer children in social services' custody <br /> 34 • Children are achieving permanence more quickly <br /> 35 • Continued collaboration with the juvenile court system has resulted in better <br /> 36 outcomes for children and families <br /> 37 <br /> 38 Aging —Social Services Collaboration <br /> 39 • A DSS social worker is out-posted at each Orange County Senior Center <br /> 40 • Agencies are sharing county funds to support adult day care in the community <br /> 41 • Worked together to provide Volunteer Income Tax Assistance (VITA) program to <br /> 42 low-income Orange County residents <br /> 43 <br /> 44 Homelessness Prevention and Rapid Rehousing Program (HPRP) <br /> 45 - Prevention 76% <br />