RES-2002-096 Approval of OPC Area Program Local Business Plan

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10 • Determination of need for hospitalization when the level of need is more intensive than community alternatives can appropriately offer; and facilitation of such hospitalization; • Diversion from state hospitalization for persons with mental retardation; • Mobile crisis response, providing crisis assessment, intervention and supportive services in-home or elsewhere in the community; • respite care (in and out of home); If services are needed on a long term basis the TAC Unit will refer consumers to appropriate service providers. The Case Mana~ement Unit The essence of LME operations will be to expend resources by mea s of the person- centered service plan and to evaluate the results of these expe ' r s. This makes case management a critical part of local LME operations, as i rms th asis of the relationship between the individual with a disabili d t bl c system for those people least able to negotiate, a complex syste w ho ssist n e. When a person is in need of complex and/or long term service , th pri ci a elat n hip between the individual and the system is negoti d t o~g th case an e. We believe this role is best played by the LME. A decision tool wi e de 1 p~r do t~'in r ei to determine who needs case management at th L le 1. nl ca es th t e d med long term and complex will receive LME Case M n ge nt~All t e ca ill be referred an array of qualified providers. I ~ , The LME case ma a~f w 11 ~as an advocate, negotiator of the service plan, service broker and service moni r. Outcomes and client satisfaction will to be monitored through a direct p rship with a consumer through the documented, written service plan. The Collaboration and Advocacv Unit This unit will continually work to improve, develop and enhance relationships between the LME and community organizations. Additionally, this unit will work to maximize consumer and family participation in collaborative efforts and will participate in needs assessment and program evaluation studies. Finally, the LME is involved in a number of special projects that are described in detail below. The Collaboration and Advocacy Unit will be charged with administering and overseeing these efforts. III. THE LME ADMINSTRATIVE SYSTEM We are designing an administrative infrastructure that will be efficient in both its use of resources and how it manages the service system. Finance, Information Systems, Quality Improvement and Human Resources will continue to provide the support and training necessary to keep the service system running. Additionally, a Core Service Manager will be responsible for overseeing the Triage, Assessment and Crisis, Case Management and Collaboration Units. The Qualified Provider Network Unit will be charged with 6