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~~~ ~ EXTENDED WARRANTY PROGRAM <br />~ <br />SECURI~Y GROUP <br />DATE: September 26, 2011 <br />TO: Sheriff Lindy Pendergrass FROM: Norman Ryan <br />East Coast Operations Manager <br />E(~UIPMENT LOCATION: Orange County Detention Center 106 E. Margaret Ln. (Physical) <br />Hillsboro, NC 27546-0399 <br />WARRANTY NUMBER: ORANGE 10012011 EXTENDED WARRANTY DATE: TBD <br />EQUIPMENT DESCRIPTION: Equipment Inventory for materials covered under Norment's Extended Warranty <br />Program to be supplied at end of project. <br />We propose this Norment Extended Warranty Program to take effect as of the Warranty Date and continue through (TBD). <br />Under this extended warranty we will: <br />- Limited Labor Hours: 80 hours for the initial warranty period and 80 hours per year (1 - 4) thereafter. <br />- Software/Programming Support: Major revision upgrades per software developer recommendations of all Narment <br />programmed systems (Touch Screen and PLC). <br />- Hardware Replacement: Covers all equipment furnished and installed by Norment for the control system migration to a PLC. <br />- Electronic Preventive Maintenance (one visit per year): Perform thorough cleaning, testing, and servicing of all door control <br />equipment, to include PLC, touch screens, computers, and equipment cabinets located throughout the Orange County facility. <br />- Hard-line Preventive Maintenance (one visit per year): N/A. <br />All work will be performed by trained employees during regular working hours of regular working days. All maintenance procedures <br />and repairs will be performed during our regular working hours of our regular working days those who perform the service. If <br />overtime services are later requested by Customer, the Customer agrees to pay extra for the overtime bonus hours at our regular billing <br />rates. There will be no extra charge for the straight time portion. <br />EXTENDED WARRANTY PRICE <br />- Year 1 ........... $16,030.00 <br />- Year 2 through 5.........See payment schedule under "Term" below <br />This proposal, when accepted, shall become binding agreement. All other terms, conditions, and obligations in the Warranty referred <br />to are to remain in full farce and effect. This quotation is valid for ninety (90) days from the proposal date. <br />Norment Extended Warranty Terms and Conditions <br />ScoPE nlvn DEFiN1'r~o1v oF SERVicES: The services provided shall be those indicated on the face hereof for the equipment listed on <br />Attachment "A." The services shall be performed during Norment's normal business hours unless otherwise specified. <br />ExCLUS~oNS: This warranty shall not cover the following: <br />A. Adjustments, repairs or replacement of equipment or parts damaged due to negligence, misuse, abuse, accidents caused <br />by others, vandalism, theft, acts of God, unauthorized repair, operation of equipment with non-compatible equipment or <br />contrary to operating instructions. <br />B. Equipment or parts to which a modification, attachment, alteration or addition has been made unless the modification, <br />alteration or addition has been previously authorized in writing by Norment. <br />Page 1 of 3 <br />