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EXHIBIT`A' <br /> Scope of Services to Provide a <br /> Comprehensive Assessment of Emergency Medical Services <br /> for orange County,North Carolina <br /> Project Understanding <br /> Orange County has asked that a comprehensive assessment be conducted of the emergency <br /> medical services(EMS)currently provided within and by the County. <br /> In discussions with County staff, a number of areas of interest and related questions were <br /> discussed. Subsequently, it was requested that the study address, but certainly not limit itself to <br /> at least the following: <br /> ■ EMS call volume(s) 0 First response capabilities <br /> ■ Call distribution &demographics ■ Staffing <br /> ■ Unit response times and workload ■ Performance criteria <br /> ■ Base locations and conditions ■ Annual operating costs <br /> ■ Level of service being provided ■ Annual billings/revenue <br /> ■ Rural vs. urban characteristics impacting 0 Fleet and Equipment condition <br /> service delivery <br /> Proposed Work Plan <br /> The Work Plan outline that follows identifies the major tasks and activities proposed to be <br /> undertaken by the consultant. It is formatted to address both the topical concerns of the <br /> County as well as how the consultant intends to conduct the study. <br /> The tasks and activities described have been organized in the approximate sequence that they <br /> may occur. However, various activities are likely to occur simultaneous with others, or <br /> continuously throughout the study period. <br /> Ultimately,the County can be assured that the Work Plan that follows will address and result in <br /> the specific assessments and objective,detailed analyses and options it is seeking. <br /> Work Plan outline <br /> Task Activity <br /> 1. Data Development 1.1 Collect available/published data, reports, and materials from <br /> established sources; i.e.,County Finance/Budget office, GIS, <br /> Emergency Services, EMS,311/Communications Center, etc. <br /> 1.2 Depending upon availability,the information may include but <br /> will not be limited to: <br /> • Service reports <br /> • County EMS Plan <br /> • County EMS and Fire/First Responder District maps <br /> • EMS annual budget allocations; five (5)years <br /> • Communications Center CAD reports <br /> • Situation Analyses reports <br /> • Call volume &time interval reports <br /> • Department(EMS) Protocol and Policy Manual(s) <br /> • Relevant documentation re: County population <br /> Solutions for Local Government,Inc. 1 <br />