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Orange County.North Carolina <br /> Communications Center operations Assessment <br /> 3.4 Performance expectations/criteria <br /> 4.Management Review Meet w/pri nci pa l personnel individually to receive <br /> input/comment/critique with regards to study findings <br /> • County Manager and/or his designated representative <br /> • Communications Center Supervisor(s) <br /> 4.1 Address questions raised <br /> j4.2 Pursue follow-up data review/analysis and/or research <br /> as required <br /> 4.3 Include findings and/or edits in draft report if/as <br /> appropriate <br /> S.Final Report Prepare final report document <br /> • Narrative w/accompanying diagrams and graphics <br /> • Print and bind all copies <br /> • Deliver report documents to County <br /> C.Formal Presentation At such time as requested by the County,will be available to <br /> the Board of Commissioners to provide formal presentation <br /> of report findings&recommendations <br /> Deliverables <br /> 1. On-site time,as required,to collect and assess the information necessary to address the <br /> study tasks identified; estimate minimum of 3-4 days. <br /> 2. Coordination and facilitation of all project related meetings and interviews as referenced in <br /> the Work Plan Outline. <br /> 3. Participation in and presentation of draft report information for management level review, <br /> with principal County,and Communications Center personnel. <br /> 4. Formal presentation of findings and recommendations to the Board of County <br /> Commissioners,at such time as determined by the County. <br /> 5. Development, production,and delivery of eight(8)copies of the completed study document <br /> to Orange County. <br /> 6. Final report, including copies of all presentation materials will also be provided to the <br /> County in electronic(CD)format. <br /> Fees <br /> The costs that make up the proposed fee are based on: <br /> • Man-hours; both on-site and"in-office",and <br /> • Project related expenses for travel, per diem, communications, materials preparation, <br /> and document production. <br /> Solutions for Local Government,Inc. 3 <br />