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Orange County,North Carolina <br /> Comprehensive Assessment of Emergency Medical Services <br /> 4. Current Operations 4.1 Organize and schedule times to visit each EMS base location; <br /> • Assess general facility conditions and inventory of vehicles <br /> available for duty <br /> • Observe operations and related activities if/as applicable <br /> • Understand current staffing and deployment <br /> • Observe and discuss communications processes in place <br /> • Review existing procedures with on-duty personnel <br /> • Query EMS personnel with regards to any issues of <br /> concern to them <br /> 4.2 Conduct and participate in specific fact-finding activities that <br /> will include, but not be limited to: <br /> ■ Attendance at relevant staff/department/squad meetings <br /> ■ Adequacy of existing base facility locations <br /> ■ Additional information regarding specific vehicles or major <br /> items of equipment in use <br /> ■ Communications&paging procedures <br /> ■ Response and related performance issues <br /> 4.3 Providing source information is available,collect,organize and <br /> document performance of Orange County EMS to include at least <br /> the following with regards to emergency calls dispatched; <br /> • Annual call volume;five(5)years <br /> • Call distribution by day and hour <br /> • Response time intervals;chute-time,travel time <br /> • Situation found reports <br /> • On-scene man-hours logged <br /> • Current&past FY operating budget s <br /> • Current& past year amounts billed & revenue received <br /> 4.4 Identify the existing role of paid and volunteer Fire <br /> Departments within Orange County as"first responders"to 911 <br /> dispatched medical emergencies;source information will include <br /> but not be limited to; <br /> ■ 911 Center unit/agency call response data <br /> ■ EMS call data <br /> ■ Existing Fire Department station locations&district maps <br /> ■ Additional interviews with EMS Director, Fire Marshal, <br /> local Fire Chiefs and others if/as necessary <br /> 4.5 Identify and summarize initial issues of concern; i.e. <br /> • As expressed during individual interviews and meetings <br /> • As identified by the consultant <br /> -Organizational <br /> -Staffing, scheduling&deployment <br /> -Performance <br /> -Communications,equipment&technology <br /> -Facilities <br /> -Costs& Revenues <br /> Solutions for Local Government,Inc. 3 <br />