2002 S Social Services - Employment Security Commission

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State of North Carolina Division of Social Services Contract Application Page 7 of 7 III. Service Program Description Orange County Department of Social Services (DSS) is purchasing the services of a Job Development Specialist from the Employment Security Commission of North Carolina. The General Assembly considers the Employment Security Commission the state's primary job placement authority. The Job Development Specialist will be stationed at the DSS and will be providing services to Work First participants. The following services are included in this contract: • Vocational Assessment and Employment Counseling, • Job Readiness Training and Job Club, • First Stop Registration, • Process Unemployment Insurance Claims, • Job Development and Placement(placements include direct placements and entered employment), • Follow-up Services Job Development Specialist Duties The Job Development Specialist will assess and counsel Work First participants who are referred with an objective of locating employment. Job readiness and job club activities will include but are not limited to information about employer expectations, appropriate*dress and grooming,resume preparation, goal setting, and networking. Other duties of Job Development Specialist are as follows: • Interview applicants/participants to determine work history, education, training and skills, • Conduct file searches of suitable job openings, • Refer applicant to employers, • Perform job development contacts with employers to obtain job orders, • Provide labor market information to employers, applicants and other agencies, • Determine eligibility for unemployment insurance,and • Follow-up with applicants and employers in an effort to impact job retention. Performance Measures North Carolina's Work First Program, implemented in July 1995, is one of the most comprehensive welfare reform efforts in the nation. The guiding principles of Work First requires parents to take personal responsibility for their children, limits the receipt of Work First Cash Assistance(temporary and short-term), and requires parents to work. The Orange County Department of Social Services, in conjunction with the Employment Security Commission have identified the following performance measures. • Locate full-time employment for 200 Work First eligible participants. g p p • Provide labor market information to employers, applicants, and other agencies. • Complete First Stop registration for Work First participants. • Maintain contact with participants and employers for three months after placement. • Perform job development activities.