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5 <br /> (5) Treatment Compliance Monitoring. To the extent that an Employee so elects <br /> or if Sponsor makes a mandatory referral,then Magellan shall(1)monitor the compliance of the Employee with <br /> respect to treatment recommendations received in connection with EAP Services and(2)provide regular telephonic <br /> recovery support to the Employee with regard to chemical dependency treatment. <br /> (6) Management Consultation. Magellan shall respond to inquiries by Sponsor's <br /> managers and supervisors with consultation in dealing with troubled Employees whose problems are affecting job <br /> performance.Consultations may include(a)coordinating Employee referrals to EAP Services,(b)discussing high- <br /> risk situations which may lead to a threat of violence in the workplace,(c)facilitating the return of an Employee to <br /> work,and(d)assessing and facilitating critical incident intervention. Magellan shall not disclose confidential <br /> information relating to any Employee without the authorization of such Employee. Sponsor agrees to pay Magellan <br /> based on the Fee Schedule and Conditions of Offer attached as Addendum C for management consultation services <br /> performed by Magellan in excess of the number,if any,included in the Basic Services. <br /> (7) Critical Incident Stress Debriefing, At Sponsor's request,Magellan shall <br /> provide CISD(as defined below)services to Sponsor's management and Participants to counter emotional distress <br /> caused by catastrophic or traumatic events.Sponsor agrees to pay Magellan based on the Fee Schedule and <br /> Conditions of Offer attached as Addendum C(excluding hours spent by Magellan planning and coordinating such <br /> CISD),plus expenses,for CISD services performed by Magellan hereunder in excess of the number,if any, <br /> included in the Basic Services. <br /> (8) Training and Orientations. Magellan shall provide training to Sponsor's <br /> supervisors and employees to explain how they can make use of EAP Services.Additional training beyond the <br /> number of hours set forth in the Fee Schedule and Conditions of Offer attached as Addendum C is available on a per <br /> hour basis as indicated in the Fee Schedule. Sponsor agrees to pay Magellan based on the Fee Schedule and <br /> Conditions of Offer attached as Addendum C for training services performed by Magellan in excess of the number, <br /> if any,included in the Basic Services. <br /> (9) Records and Reporting. Magellan shall maintain a record for each Participant <br /> who contacts Magellan for EAP Services. Subject to the restrictions of Section 3.1,Magellan shall provide one or <br /> more statistical reports of Participant utilization of EAP Services. Such reports shall reflect Sponsor-specific data <br /> however,the reports will not include Participant-specific clinical information or other patient-identifiable <br /> information. <br /> (10) Run-Off Services. Sponsor acknowledges that,at the time of termination of this <br /> Agreement,some Participants may be engaged in counseling. Accordingly,Sponsor shall allow Magellan to <br /> continue to provide such EAP Services or to make other clinically acceptable arrangements for continued provision <br /> of Services,provided,however that Sponsor shall not be responsible for payment for more than the maximum <br /> number of Sessions specified in Fee Schedule and Conditions of Offer attached as Addendum C. Sponsor agrees to <br /> pay Magellan additional Service Fees at the rate indicated in the Fee Schedule and Conditions of Offer attached as <br /> Addendum C for each Session of EAP Services provided to a Participant pursuant to this section. The rights and <br /> obligations set forth in this section shall survive the termination of this Agreement. <br /> (b) For purposes of this Agreement,"Optional Services"means the following Services: <br /> (1) MagellanAssist Coached Services. If Sponsor has selected MagellanAssist <br /> Coached Services as indicated by the designation on the Fee Schedule and Conditions of Offer attached as <br /> Addendum C,then Magellan shall provide Participants with access to Magellan's web-based multi-session program <br /> of individual coaching and feedback assembled and monitored by a licensed clinician,utilizing the principles of <br /> cognitive behavior therapy. <br /> Magellan Behavioral Health,Inc. 2 Rev. 07127101 <br /> Growing Business Services Agreement <br />