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18 <br /> SUPPLEMENTAL FEES(cont.) <br /> International Services <br /> Set-up Fee US$3000 <br /> Face-to-Face Counseling Services US$225 per one- <br /> hour session <br /> Termination Fees <br /> Terminations effective in the 1 st contract quarter 25%of one month's <br /> fee <br /> Terminations effective in the 2nd contract quarter 15%of one month's <br /> fee <br /> 8%of one month's <br /> Terminations effective in the 3rd contract quarter fee <br /> Travel costs to remote areas for training and CISDs will be reimbursed to Magellan by Sponsor at <br /> Magellan's cost <br /> CONDITIONS OF OFFER <br /> ates are initially for 24 months. Thereafter rates are evergreen with an annual rate adjustment at <br /> Sponsor's renewal. <br /> • Renewal rates are on a community basis effective on the customer contract renewal date. <br /> • Rate increases will be indicated 90 days in advance. <br /> 2. The Basic Fee for Basic Services(EAP)covers the following: <br /> • Trainings: none included if less than 100 employees, 1 hour at 100 employees,plus 1 <br /> hour for each additional 200 employees <br /> • CISDs: one hour if Sponsor has more than 250 employees <br /> • Mandatory Referrals:Up to 2 mandatory referrals per year <br /> • Access to MagellanAssist and EPOTEC <br /> • Standard Magellan employee communications package, consisting of: <br /> > Brochures @ 1.3 per employee <br /> > Wallet Cards @ 1.3 per employee <br /> > Quarterly Employee Newsletter @ 1 per employee per quarter <br /> > Posters @ 1 per 150 employees <br /> > Supervisor manual @ 1 per 20 employees <br /> > Employee Videos @ 1 per 500 employees <br /> > Supervisor Videos @ 1 per 500 employees <br /> > One insert page for each ancillary product <br /> > Distribution of above materials to one location <br /> • One Sponsor-specific annual usage report if Sponsor has fewer than 250 Employees; if <br /> Sponsor has 250 or more Employees,four quarterly Sponsor-specific usage report. <br /> 3. Magellan offers no performance guarantees and will report on service center overall performance <br /> only. <br /> 4. Optional Services may be purchased only in conjunction with Basic Services(EAP). <br /> Convenience Services may be purchased only when Full Dependent Care has been <br /> purchased. <br /> Magellan Behavioral Health,Inc. 15 Rev. 07127101 <br /> Growing Business Services Agreement <br />