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7 <br />Orange County, North Carolina <br />Comprehensive Assessment of Emergency Medical Services <br />4. Current Operations <br />4.1 Organize and schedule times to visit each EMS base location; <br />^ Assess general facility conditions and inventory of vehicles <br />available for duty <br />^ Observe operations and related activities if/as applicable <br />^ Understand current staffing and deployment <br />^ Observe and discuss communications processes in place <br />^ Review existing procedures with on-duty personnel <br />^ Query EMS personnel with regards to any issues of <br />concern to them <br />4.2 Conduct and participate in specific fact-finding activities that <br />will include, but not be limited to: <br />^ Attendance at relevant staff/department/squad meetings <br />^ Adequacy of existing base facility locations <br />^ Additional information regarding specific vehicles or major <br />items of equipment in use <br />^ Communications & paging procedures <br />^ Response and related performance issues <br />4.3 Providing source information is available, collect, organize and <br />document performance of Orange County EMS to include at least <br />the following with regards to emergency calls dispatched; <br />^ Annual call volume; five (5) years <br />^ Call distribution by day and hour <br />^ Response time intervals; chute-time, travel time <br />^ Situation found reports <br />^ On-scene man-hours logged <br />^ Current & past FY operating budget s <br />^ Current & past year amounts billed & revenue received <br />4.4 Identify the existing role of paid and volunteer Fire <br />Departments within Orange County as "first responders" to 911 <br />dispatched medical emergencies; source information will include <br />but not be limited to; <br />^ 911 Center unit/agency call response data <br />^ EMS call data <br />^ Existing Fire Department station locations & district maps <br />^ Additional interviews with EMS Director, Fire Marshal, <br />local Fire Chiefs and others if/as necessary <br />4.5 Identify and summarize initial issues of concern; i.e. <br />^ As expressed during individual interviews and meetings <br />As identified by the consultant <br />- Organizational <br />- Staffing, scheduling & deployment <br />- Performance <br />- Communications, equipment & technology <br />- Facilities <br />- Costs & Revenues <br />SotuYsans for LocaE Government, Inc. 3 <br />