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15 <br />Orange County, North Carolina <br />Communications Center Operations Assessment <br />3.4 Performance expectations/criteria <br />4. Management Review Meet w/principal personnel individually to receive <br />input/comment/critique with regards to study findings <br />^ County Manager and/or his designated representative <br />^ Communications Center Supervisor(s) <br />4.1 Address questions raised <br />4.2 Pursue follow-up data review/analysis and/or research <br />as required <br />4.3 Include findings and/or edits in draft report if/as <br />appropriate <br />5. Final Report Preparefinal report document <br />^ Narrative w/accompanying diagrams and graphics <br />^ Print and bind all copies <br />^ Deliver report documents to County <br />6. Formal Presentation At such time as requested by the County, will be available to <br />the Board of Commissioners to provide formal presentation <br />of report findings & recommendations <br />Deliverables <br />1. On-site time, as required, to collect and assess the information necessary to address the <br />study tasks identified; estimate minimum of 3-4 days. <br />2. Coordination and facilitation of all project related meetings and interviews as referenced in <br />the Work Plan Outline. <br />3. Participation in and presentation of draft report information for management level review, <br />with principal County, and Communications Center personnel. <br />4. Formal presentation of findings and recommendations to the Board of County <br />Commissioners, at such time as determined by the County. <br />5. Development, production, and delivery of eight (S) copies of the completed study document <br />to Orange County. <br />6. Final report, including copies of all presentation materials will also be provided to the <br />County in electronic (CD) format. <br />Fees <br />The costs that make up the proposed fee are based on: <br />• Man-hours; both on-site and "in-office", and <br />^ Project related expenses for travel, per diem, communications, materials preparation, <br />and document production. <br />Sotutions for local Csovemmenf, 3nc. 3 <br />