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8 <br /> failure in the current system with a single planning staff member who had <br /> produced custom software code to tie disparate systems together <br /> (recognizing that no system will meet all of the County's needs and <br /> business processes, so these processes should be streamlined prior to <br /> procuring a system). <br /> 4. Inventory and Coordination of Systems between Fire Departments <br /> and EMS, etc. (3 first-place votes) <br /> The Board noted the need for an inventory and coordination between the <br /> fire departments and EMS. This process was noted as being underway <br /> and there was consensus that any system integration will require <br /> additional funding and staff. <br /> 5. Handheld Devices in Field for Employees (3 first-place votes) <br /> The Board expressed interest in seeing more field-based applications <br /> deployed across the County. The technology is available for some <br /> County applications currently but the limited availability of cellular and <br /> broadband coverage fundamentally neutralizes the deployment of such <br /> technologies. <br /> 6. Public comment and feedback through technology (3 first-place <br /> votes) <br /> The Board is interested using additional mechanisms to engage the <br /> public. Much of the conversation undertaken in the Strategic <br /> Communications section focused on this area so the discussion was <br /> limited and referred to the previous work. <br /> There was significant debate about having all Commissioners use County <br /> email addresses for public business to avoid legal and logistical troubles <br /> in the future. <br /> 7. IT governance (3 first-place votes) <br /> Shannon Tufts led a discussion emphasizing the importance of <br /> department heads understand the competing needs of IT in the <br /> organization and noted that IT Governance is a recommended strategy. <br /> The strategy will be detailed in the forthcoming Strategic IT Plan. <br /> 8. Website improvements (2 first-place votes) <br /> The Board and many department heads noted a desire for improved <br /> County website. The common themes noted by the Board included more <br /> interactivity, greater usability, more current design and feel, and less <br /> cumbersome navigation. Shannon Tufts noted that the County has <br /> among the highest number of online services of any county in the state. <br /> 9. Paperless agendas (2 first-place votes) <br /> The Commissioners discussed the advantages and learning curve in <br /> moving to a fully paperless agenda system. <br />