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16 <br />Attachment B <br />Outline of Polaris Services for 2012 - 2013 <br />1. Billing <br />a. Annual Maintenance for 7/1/2012 to 6/30/2013 <br />i. In January 2012, Hyconeechee Regional Library System will send a <br />formal letter to Polaris to outline the cost breakdown by county <br />ii. Polaris will bill each county directly for their portion of the annual <br />maintenance <br />iii. Each county may contact Polaris directly to negotiate prorated <br />maintenance costs for their portion of the annual maintenance <br />fees <br />b. Additional Purchases beginning January 30, 2012 <br />To maintain the integrity of the formal cost distribution letter <br />submitted to Polaris, any additional hardware, software, or <br />service purchases placed January 30, 2012 or later should be <br />requested by, billed to, shipped to and paid by the county library <br />identified as the end user <br />2. Systems Administration Support (includes Systems Administrator and County IT <br />support) <br />a. Special Projects and Training Requests - <br />County directors should contact the Systems Administrator to <br />request assistance with any special ILS projects, including but not <br />limited to migration preparations, database maintenance and <br />implementing new Polaris features no later than March 30, 2012 <br />The Systems Administrator is available to provide basic training to <br />County Directors or delegate regarding Polaris operation or <br />management. This training is not intended to replace the <br />recommended vendor training proposed as part of the ILS <br />migration process. Requests for training should be made no later <br />than March 30, 2012 <br />Memorandum of Understanding 14 <br />Final January 11, 2012 <br />