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PERFORMANCE STANDARDS. CEC will administer the Orange County vision plan in accordance <br /> with industry standards. Should Orange County identify any issues related to CEC's performance of its <br /> duties, Orange County will bring these to the attention of CEC, and CEC will take steps to resolve the <br /> issues. Both CEC and Orange County agree that deficiencies in service or other administrative functions <br /> should be addressed promptly and that reasonable attempts should be made to achieve satisfactory <br /> resolution within 60 days or less. <br /> TERM. This agreement becomes effective on January 1, 2012 and will remain in effect for an initial <br /> term of twelve (12) months. It will automatically renew on each anniversary date for a similar term until <br /> such time as it is terminated in writing by Orange County. In the absence of serious and persistent <br /> performance issues, this contract cannot be terminated at any time during a twelve (12) months benefit <br /> cycle. However, if Orange County wishes to terminate the CEC vision plan at the end of a twelve (12) <br /> months benefit cycle, the County may do so by providing 60 days' prior written notice to CEC. <br /> NOTICES. Any notice required by this Agreement shall be in writing and delivered by certified or <br /> registered mail, return receipt requested to the following: <br /> Orange County Community Eye Care, LLC <br /> Attention: Diane Shepherd 2359 Perimeter Pointe Parkway <br /> P.O. Box 8181 Suite 150 <br /> Hillsborough,NC 27278 Charlotte,NC 28208 <br /> Notice shall be deemed duly served upon its deposit in a repository of the United States Postal Service <br /> according to the requirements of this section. <br /> DISPUTES. Any and all suits or actions to enforce, interpret or seek damages with respect to any <br /> provision of, or the performance or non-performance of, this Agreement shall be brought in the General <br /> Court of Justice of North Carolina sitting in Orange County, North Carolina. It is agreed by the parties <br /> that no other court shall have jurisdiction or venue with respect to such suits or actions. The Parties may <br /> agree to nonbinding mediation of any dispute prior to the bringing of such suit or action. <br /> Community Eye Care,LLC: Orange County Government: <br /> ' r <br /> By: By: <br /> of <br /> Title: coo CF"D Title: <br /> Date: IoZ ka Vaa Date: <br />