2011-392 HR - Community Eye Care to provide optional vision benefits to employees elect coverage

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kb COMMUNITY EYE CARE, LLC VISION SERVICES AGREEMENT Employ Orange County Government Address: Human Resources Dept.,200 S. Cameron St.,PO Box 8181 City: Hillsborough State: NC Zip: 27278 Telephone: 919-245-2558 Fax: 919-644-3009 E-mail: dshepherdAco.oran e Company Contact: Diane Shepherd Tax ID#: 566000327 Total Employees with Company: 825 Date: January 1, 2012 This vision services agreement is made and entered into by and between Community Eye Care, LLC, a North Carolina vision benefits company with its principal office located in Charlotte, Mecklenburg County, North Carolina (hereinafter referred to as "CEC"), and Orange County Government, a public sector employer located in Hillsborough, Orange County, North Carolina (hereinafter referred to as "Orange County"). RESPONSIBILITIES OF CEC. For the duration of this agreement, CEC shall: • Administer the routine vision benefit outlined in Schedule 1 (Benefit and Rates). • Maintain an up-to-date database of member eligibility. • Invoice Orange County once per month,based on the most current eligibility file. • Maintain an adequate network of credentialed providers. • Credential participating providers in accordance with NCQA standards. • Manage claims processing and claims payment in an accurate and timely manner. • Manage member services related to the CEC vision plan. RESPONSIBILITIES OF ORANGE COUNTY. For the duration of this agreement, Orange County shall: • Offer the CEC vision plan to its employees as an optional (voluntary)benefit. • Periodically transfer accurate enrollment data to CEC. • Payroll deduct on behalf of CEC vision enrollees, and forward the deducted amounts to CEC once per month. • Include CEC plan descriptions in all appropriate Orange County communications to employees (e.g.,benefits manual, informational mailings, etc.).