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PHYSIO-CONTROL,INC. <br /> TECHNICAL SERVICE SUPPORT AGREEMENT <br /> SCHEDULE B <br /> LIFEPAK®1000 AED INSPECTION-ONLY WITH BATTERY OPTION <br /> •Inspections are performed Monday thru Friday 8am to 5pm(excluding holidays). <br /> •This plan includes periodic inspections as described on Schedule A. If any repairs are requested by customer that are not otherwise <br /> covered by warranty then customer shall pay Physio-Control at its then current labor rate less 10%. Parts required for such repairs <br /> will be at 15%less than the then current list price for the parts. <br /> Customer retains the responsibility to perform the battery maintenance and evaluation procedures outlined in the service manual <br /> and to replace batteries that do not pass the conditions outlined under"Discarding/Recycling Batteries."Batteries failing to meet <br /> battery performance tests should be removed from service and properly discarded(recycled). <br /> •If customer provides evidence that a Physio-Control Battery Pak fails to meet the performance tests noted above and/or the Battery <br /> Pak age exceeds 2 years in the case of sealed lead acid batteries and 5 years in the case of lithium ion batteries,Physio-Control shall <br /> replace said Physio-Control Battery Pak(like for like)i.e.FASTPAK for FASTPAK,FASTPAK2 for FASTPAK2,LIFEPAK SLA <br /> for LIFEPAK SLA,or LIFEPAK NiCd for LIFEPAK NiCd,up to a maximum of 2 Physio-Control SLA Battery Paks every two <br /> years or up to a maximum of 1 Physio-Control lithium ion Battery Pak every 5 years(including prior Support Plan periods)per <br /> LIFEPAK®1000 automatic advisory defibrillator(listed on Schedule A). To assist in proper recycling and removal of low capacity <br /> batteries,replaced Battery Paks become the property of Physio-Control and must be returned at the time of exchange. <br /> •At the time of inspection,a Physio-Control Technical Service Representative will install the latest version of software available at <br /> the time of service.Software updates requested to be installed at a time other than the regularly scheduled time of inspection will be <br /> billed at$205 per unit per software update.The cost of the software update will be billed on a separate invoice. <br /> Reference Number: A60-3014 New <br /> Printed:7/11/2011 Page 9 of 9 <br />