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12 <br />6. Should the mediation conference fail to resolve the dispute, Orange County will render a <br />written final decision. <br />Final Appeal: <br />After following the above procedures, any applicant or homeowner who remains dissatisfied <br />with Orange County's final decision may appeal to Michael Handley, NCHFA, P.O. Box 28066, <br />Raleigh, NC 27611-8066, (919) 877-5700. <br />Will the personal information provided remain confidential? Yes. All information in <br />applicant files will remain confidential. Access to the information will be provided only to <br />County employees and County employees who are directly involved in the program, the North <br />Carolina Housing Finance Agency, the US Department of Housing and Urban Development <br />(HUD) and auditors. <br />What about conflicts of interest? No officer, employee or other public official of the County, <br />or member of the Governing Board, or entity contracting with the County, who exercises any <br />functions or responsibilities with respect to the SFR program shall have any interest, direct or <br />indirect, in any contract or subcontract for work to be performed with program funding, either <br />for themselves or those with whom they have family business ties, during their tenure or for on <br />year thereafter. Relatives of County employees, Governing Board Members and others closely <br />identified with the County, may be approved for rehabilitation assistance only upon public <br />disclosure before the Governing Board and written permission from NCHFA. <br />What about favoritism? All activities under SFR2011, including rating and ranking <br />applications, inviting bids, selecting contractors and resolving complains, will be conducted in a <br />fair, open and non-discriminatory manner, entirely without regard to race, creed, sex, color or <br />national origin. <br />Who can I contact about the SFR2011 program? Any questions regarding any part of this <br />application or program should be address to: <br />Renee Holmes <br />Orange County <br />P.O. BOX 8181 <br />Hillsborough, NC 27278 <br />(919)245-2495 <br />David Saconn <br />Orange County <br />P.O. Box 8181 <br />Hillsborough, NC 27278 <br />(919) 245-2490 <br />James Hutcherson <br />Orange County <br />P.O. BOX 8181 <br />Chapel Hill, NC 27516 <br />(919) 969-3016 <br />These contacts will do their utmost to answer questions and inquires in the most efficient and <br />correct manner possible. <br />11 <br />