Orange County NC Website
KRONOS' <br />2.1 SOLUTION ASSUMPTIONS <br />., <br />Mflt11tENTUM <br />The following solution details have been discovered through analysis with County of Orange throughout <br />the sales cycle and form the scope by which this project will be managed. Additional assumptions have <br />been made, where necessary, in order to estimate the professional services required for County of <br />Orange's solution. <br />Solution analysis and design may be performed during the Assess Phase(s) of the project in order for <br />both parties to mutually agree on the Solution Design. If the solution or assumptions defined in this <br />document change, Kronos and County of Orange will review and adjust the project scope and budget <br />accordingly through standard Kronos change control procedures. Where applicable throughout this <br />section, if not specifically stated as "Kronos to Implement" County of Orange is responsible for the <br />implementation or configuration. <br />2.1.1 GENERAL IMPLEMENTATION INFORMAT/ON <br />Item Total Kronos to Implement <br />No. of Employees 1000 1000 <br />No. of Sites 1 1 <br />No. of Unions/Awards 0 0 <br />2.1.2 WORKFORCE TELETIME <br />CORE FUNCTIONALITY <br />Item Scope and Assumptions <br />Workforce TeleTime® Preparation County of Orange resources will: <br />and Setup <br /> • Rack-mount the TeleTime server (if applicable). <br /> • Ensure that the Workforce TeleTime server has been installed, has the <br /> correct operating system and any necessary service packs <br /> • Connect the TeleTime server to the LAN <br /> • Set up a local TeleTime administrator account that has administrative <br /> rights for the TeleTime server <br /> • Ensure that the Channel Service Units (CSUs) for T-1 and ISDN <br /> installations are operational and are running in loop-back mode to the <br /> PBX/Telco <br /> • Run the analog phone lines to the TeleTime server (if applicable) <br /> • Provide the TeleTime phone number for testing <br />TeleTime Configuration and Kronos resources will verify Workforce Timekeeper system readiness and: <br />Installation Install the customer-provided Dialogic telephony cards and appropriate <br /> software drivers <br /> • Install and license the Workforce TeleTime system <br /> • Test connectivity to ensure proper operation <br /> • Train customer personnel in basic maintenance and configuration <br /> • Assist in configuring the components of Workforce TeleTime according <br /> to the configuration scope <br />COUNTY OF ORANGE Teletime SOW SM21011-R2M.docx Kronos Confidential Page 8 <br />