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4~ KRQNC~S~ <br />TABLE OF CONTENTS <br />1 EXECUTIVE SUMMARY 3 <br />1.1 DOCUMENT PURPOSE 3 <br />1.2 PROJECT OVERVIEW 3 <br />1.2.1 PROJECT GOALS AND OB.IECTIVES 3 <br />1.2.2 PROPOSED SOLUTION 3 <br />1.2.3 PROJECT DURATION AND IMPLEMENTATION APPROACH 4 <br />1.2.4 RESOURCE REQUIREMENTS 5 <br />1.$ SIGNATURES AND APPROVALS 7 <br />2 STATEMENT OF WORK DETAILS g <br />2.1 SOLUTION ASSUMPTIONS g <br />2.1.1 GENERAL IMPLEMENTATION INFORMATION g <br />2.1.2 WORKFORCE TELETIME g <br />2.1.3 TECHNOLOGY 9 <br />2.2 PROFESSIONAL SERVICES ~ U <br />2.2.1 PROJECT MANAGEMENT LEVEL OF SERVICE /ESTIMATED SERVICES 10 <br />2.3 PROFESSIONAL SERVICES BY ROLE 1 p <br />3 APPENDIXES 11 <br />3.1 ADDITIONAL REFERENCE DOCUMENTS ~ ~ <br />3.1.1 ENGAGEMENT GUIDELINES 11 <br />COUNTY OF ORANGE Teletime SOW SM21011-R2M.docx I KRONOS INCORPORATED CONFIDENTIAL I <br />Page 2 of 11 <br />