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~~- KRONOS' <br />y~ <br />MQMENTUM <br />Network Administrator (optional) Knowledge of the organization's network, future plans, and outstanding <br /> issues or problems. Technical knowledge of network connectivity, and <br /> strong network troubleshooting skills. <br />System Administrator (optional) Experienced system administrator knowledgeable in the operating <br /> system(s), administration rights, etc. (recommended to have two years <br /> of experience). <br />Help Desk Lead/Workforce Central Knowledgeable in Windows based applications. This individual will <br />Configuration Master (optional) also complete the requisite Kronos courses to configure, maintain and <br /> support the Kronos software. <br />Webmaster (optional) Knowledgeable in Apache, Sun ONE, or Microsoft Internet Information <br /> Server. <br />Interface Specialist and Report Writer Knowledgeable in the data flow requirements of systems to be <br />(optional) interfaced. Has experience with major report writer -preferably Crystal. <br />Training Lead (optional) Experienced in adult learning and defining/creating user procedures to <br /> successfully roll out the system implementation. <br />In some organizations, the resource available in one organizational role may be able to cover more than <br />one project role. If any of the customer specified roles are not available in your organization, please <br />contact your Kronos representative as this may impact the professional services required, or the <br />implementation approach recommended to complete a successful project for your organization. <br />Common risks in any project surround customer resource availability due to competing priorities from <br />daily tasks and other responsibilities. The customer level of effort (as displayed below) is intended to give <br />you a general idea of the amount of time your team members should plan on devoting to the project <br />compared to the Kronos resources throughout the project phases. <br />Project Staffing Requirements <br />350 - - _- <br />300 _ ~-~ <br />~- <br />250 - ; ~ ~____ <br />200 - _ __ f~ <br />~ 150 - - .!-`_`.` ~ <br />100 ~ ~ ~ <br />50 ', ! <br />0 ~- <br />-~-- - <br />Plan Assess Solution Build Test & Certify Deploy & Support <br />Project Phase <br />Kronos Resources Customer Resources <br />Upon completion of the Assess Phase, the Kronos project team will work with County of Orange to <br />complete a detailed project plan for the remainder of the project. Following the completion of the project <br />plan baseline, standard change control processes will be used to communicate any changes to the <br />budget or timeline. <br />County of Orange SOW 020311 -R3M.docx Kronos Confidential Page 8 <br />