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7 <br />Since the move to the new facility, staff had received complaints from patrons <br />regarding our internal return book drop slots in the foyer. These complaints cited <br />the need for patrons to use both hands to return items, one to lift the flap and the <br />other to push the book under and through. Customers reported that this was <br />--.T-~.. -r~~_____ <br />~fficult for the elder) _and os_ed ossible hazards for children. iNorkin -~ <br />CAMS staff, libraryYst ff replaced to book drop facad.es_w g;w~th the <br />th new,book drop;:doors <br />f~hat~swing_fceea~antl_easi[y__to thetouch The overall positive reactions received <br />since implementing on August 1St is overwhelming. Each day library staff has <br />patrons who praise the use of the new book drop slots and their convenience and <br />customer service (Attachment D). <br />Alternatives to a Modified Book Drop <br />Although the public has reacted favorably to the modified book drop doors, staff <br />acknowledges this does not address the concern expressed by the local resident <br />about a drive fhrough_ book drop. As md~cated,~rthe, site constraints impose <br />signrfi4can# lmrtatians on: whafi can, be _done; however, the following three options <br />are presented for the Board's consideration and comment. <br />3 <br />