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ORANGE COUNTY, JuDRTH CAROLINA <br />EXHIBIT 66 <br />REQUESTS FOR EMS SERVICES <br />YEAR NUMBER OF REQUESTS <br />2007- 2008 10,539 <br />2008- 2009 10,945 <br />2009- 2010 (estimate) 1 1,392 <br />2010-2011 (projected) 11,995 <br />Exhibit 67 shows average response time for emergency medical calls for <br />service in 2007, 2008, and 2009. While average response times provide useful <br />information, the data do not provide a clear picture of the actual emergency response <br />within the County. Ideally, the response times should be reported in time segments, <br />such as number and. percent of responses within two minutes, four minutes, six <br />minutes, etc. <br />EXHIBIT 67 <br />AVERAGE RESPONSE TIMES 2007, 20013, AND 2009 <br />RECEIVED TO DISPATCH TO EN ROUTE TO <br />DISPATCH EN ROUTE ON- SCENE <br />DISPATCH TO TOTAL AVG. <br />ON- SCENE RESPONSE TIME <br />All EMS (2007) 0:02:38 0:02:18 0:04:55 0:07:1 3 0:09:51 <br />All EMS (2008) 0:01:55 0:02:05 0:05:27 0:07:32 0:09:27 <br />All EMS (2009) 0:01:50 0:02:22 0:07:12 0:09:34 0:1 1:24 <br />The Life Safety Management Division, the smallest organizational unit in the <br />department, has two employees. Personnel provide fire inspection, investigation, and <br />plan reviews for the County. Chapel Hill, Carrboro, and Hillsborough provide their <br />own inspection services. The Life Safety Management Division estimates that it is <br />responsible for the inspection of 600 properties. <br />The department has an approved budget of $7,062,571 for 2010 to 2011. <br />Exhibit 68 provides afour-year summary of the department's budget. <br />{w} M111A CONSULTING G1i0UP, INC. 72 <br />